Medical Assistant – Full-Time (80 hours per pay period) | Bronson Orthopedic Specialty

Bronson Healthcare•Battle Creek, NE

4d•Onsite

About The Position

The Medical Assistant works under provider and/or nursing direction to provide clerical and clinical support. Duties include obtaining patient records, rescheduling patients, triaging phone calls, rooming patients, providing clinical information, and supporting providers and nurses. The role also processes and posts patient charges and educates patients and families about care. Employees providing direct patient care must demonstrate competencies specific to the population served. The position is based at Bronson Orthopedic Specialty in the Medical Office Building at 710 North Ave., Battle Creek. It is a full-time, first-shift role scheduled for 40 hours per week (80 hours per pay period).

Requirements

High school diploma or GED.
Meet at least one of the following: successful completion of an accredited medical assistant program; CMA/CCMA/RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal skills and ability to handle information confidentially and maintain patient confidentiality.
Ability to communicate clearly and effectively with patients, doctors, and other staff; excellent verbal and communication skills.
Ability to work independently and as an integral team member with other healthcare professionals.
Personal computer skills and ability to input and retrieve data from organizational computer systems.
Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations, including patient assessment, histories, vital signs, and medication reconciliation.
Document pertinent and required information in patient charts and maintain documentation standards.
Review charts before appointments to ensure previously ordered tests are complete and reports are present; investigate rescheduling when testing is incomplete.
Scan documents into the chart before scheduled visits for provider review.
Set up and assist physicians with limited procedures, such as pap/pelvic procedures.
Schedule outside tests or procedures, such as x-rays and MRIs, in other departments or facilities.
Prepare patients for tests and procedures by providing appropriate instructions.
Stock examination rooms and conduct daily inventory of supplies; report items that need to be ordered.
Assist with scheduling and rescheduling appointments in the EMR system.
Screen calls to assess urgency and determine whether an appointment or phone advice is appropriate.
Attend staff, educational, and other required meetings.
Perform other related duties assigned by nurses, the practice manager, or physicians.
Provide clerical support, including obtaining patient records, rescheduling patients, and triaging phone calls.
Room patients, provide clinical information, support providers and nurses, process and post patient charges, and educate patients and families about care.