Medical Assistant, Family Medicine - Holy Cross Clinic, Full Time

Trinity Health • Fresno, CA

2d • $23 - $30

About The Position

The Medical Assistant supports a new family medicine clinic by maintaining efficient patient flow, supporting provider productivity, and helping ensure a positive patient experience. The position provides timely patient rooming, care coordination, and clinical support while maintaining quality patient care and access.

Reporting to the Practice Manager, the Medical Assistant is the first clinical point of contact for SAMP patients and helps create the first impression of the medical office. Clinical tasks during patient care are performed under the physician’s direct clinical supervision and authority. Administrative and operational issues are reported to the office coordinator or shift supervisor.

The Back Office Medical Assistant provides excellent customer and patient service by phone and in person, collaborates with service staff in support of direct patient services, and demonstrates flexibility and a “can do” attitude. The position exemplifies the organization’s core values and mission and exercises discretion, diplomacy, and tact in interactions with patients and staff.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program or two years of prior experience as a Medical Assistant.
• Current American Heart Association (AHA) Healthcare Provider CPR card.
• Exceptional verbal and written communication skills.
• Attention to detail, ability to multitask, and flexibility.
• Strong computer skills, including experience and proficiency with medical systems.
• Ability to operate general office business machines, such as fax machines and copiers.
• Knowledge of medical terminology.
• Strong multitasking, planning, and organization skills, and ability to work independently as well as within a team.

Responsibilities

• Maintain efficient patient flow and support provider productivity.
• Help ensure a positive patient experience and timely patient rooming.
• Provide care coordination and clinical support while maintaining quality patient care and access.
• Serve as the first clinical point of contact for patients and help create a positive first impression of the medical office.
• Perform clinical tasks under the direct clinical supervision and authority of the physician.
• Report administrative and operational issues to the office coordinator or shift supervisor.
• Provide excellent customer and patient service by phone and in person.
• Collaborate with service staff in support of direct patient services.
• Exercise discretion, diplomacy, and tact in patient and staff interactions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED