Medical Assistant, Early Embrace

ChenMed•North Miami, FL

15d•Onsite

About The Position

The Medical Assistant, Early Embrace is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led Care Team focused on excellent, comprehensive primary care for a specific patient population.

Requirements

Knowledge and understanding of general medical assistant functions, practices, processes, procedures, techniques, and methods.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Basic phone and computer operation skills.
Ability to collaborate effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
Problem-solving mindset focused on patient needs and team goals.
Attention to detail to ensure report and data accuracy.
Ability to maintain organized systems that support timely patient flow.
Ability to remain calm in busy or stressful situations.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time.
Spoken and written fluency in English.

Nice To Haves

Bilingual Spanish or Creole.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physicians’ instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions.
Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications; change dressings; apply bandages; remove sutures; and perform other first-aid procedures under physician supervision. Use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain and relay information for the physician.
Call in prescriptions to the pharmacy with physician approval and authorization; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
Use appropriate medical terminology and follow legal and ethical professional conduct.
Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.