Medical Assistant- Head & Neck Institute

Cleveland Clinic•Cleveland, OH
•Onsite

About The Position

The Medical Assistant works at Cleveland Clinic Main Campus in the Head & Neck Institute, supporting patients, families, and visitors in a welcoming environment. Working collaboratively with clinical and administrative staff, the Medical Assistant assists with medication management and patient monitoring and performs a variety of clinical and office tasks. The role includes hands-on patient care, compliance, and coordination with interdisciplinary teams. The position works Monday through Friday during the day, with no weekends required. The posted schedule is 8:30 a.m.–5:00 p.m.; the job details also describe a schedule of 8:00 a.m.–5:00 p.m.

Requirements

  • Graduate from an approved medical assisting program, or have military training as a hospital Corpsman (HM), Combat Medic (68W), or Medical Service Technician (4N0X1).
  • Complete a clinical externship or have extensive clinical experience.
  • Hold Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross; if not already certified, obtain certification during the new-hire period.

Nice To Haves

  • Medical Assisting certification.
  • Successful completion of a Cleveland Clinic externship.

Responsibilities

  • Assist with screenings and treatments by gathering and updating health-maintenance information.
  • Identify medication changes and update allergy information.
  • Collect specimens, perform tests, and document patient care.
  • Monitor and communicate changes in patient condition.
  • Maintain equipment, medical supplies, and examination areas.
  • Perform administrative and clerical duties, including filing, reception, scheduling, data entry, and patient registration.
  • Follow standard precautions and use personal protective equipment as required.
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