Medical Assistant

Shriners Hospitals for Children•Philadelphia, PA

About The Position

The Medical Assistant, Outpatient provides direct and indirect patient care services under the supervision of a licensed physician or registered nurse in an outpatient clinic. The role supports efficient clinic operations, a positive patient experience, and adherence to established medical protocols. Responsibilities include assisting with examinations and procedures, performing basic laboratory tasks, administering medications as directed, educating patients, coordinating appointments and referrals, maintaining records, preparing examination rooms, and communicating with patients, families, and the healthcare team.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited Medical Assistant program.
  • Current Medical Assistant certification (CMA, RMA, CCMA, or NCMA).
  • Basic Life Support (BLS) certification.

Nice To Haves

  • At least one year of experience as a Medical Assistant in an outpatient or clinic setting.
  • Proficiency in medical terminology, anatomy, and physiology.
  • Proficiency in using electronic health record (EHR) systems.

Responsibilities

  • Assist physicians and nurses with patient examinations, procedures, and treatments, including minor surgical procedures, wound care, and casting or splinting.
  • Perform basic laboratory tests as directed, including specimen collection, processing, and documentation.
  • Administer medications as directed by a physician, adhering to the five rights of medication administration.
  • Provide patient education regarding medications, treatment plans, and home care instructions.
  • Schedule appointments, manage patient flow, and assist with referral coordination.
  • Maintain accurate and complete patient records, including electronic health record documentation.
  • Prepare examination rooms for patient visits by ensuring cleanliness, stocking supplies, and checking that equipment functions properly.
  • Greet and escort patients to examination rooms; take vital signs, obtain and document medical history, and prepare patients for examinations and procedures.
  • Communicate effectively with patients, families, and healthcare team members.
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