Medical Assistant, Northern Valley Primary Care

St. Luke's University Health Network•Bath, PA

About The Position

The Medical Assistant, Practice Operations, assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team and consistently demonstrates and promotes the organization’s values. The role supports patient visits, clinical care, care-team coordination, practice operations, and quality improvement.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
Complete a 30/60/90-day onboarding checklist where applicable.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence, and determine needed services in consultation with the provider.
Complete pre-charting of value-based items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; obtain height, weight, vital signs, medication and allergy updates, personal, family and social history, smoking status, reason for visit, and demographic information.
Provide other directed patient-care services, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within state guidelines.
Coordinate with providers and the Care Team regarding hospital discharges, emergency department visits, consulting physicians, community resources, disease management, patient self-management, education on chronic conditions, labs and other testing, and specialist visits.
Participate in department activities and meetings, work with the team to resolve identified problems, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical-supply inventory and ordering; dispose of expired sample medication and stock rooms to established par levels.
Perform administrative tasks as needed, such as check-in and check-out and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality-improvement initiatives.
Perform other related duties as assigned.