Medical Assistant (Bilingual)

NEO Surgical Group LLC•Winter Haven, FL

1d•$18 - $23

About The Position

The Medical Assistant & Front Desk Support role supports both clinical and front desk functions at a personal injury medical facility specializing in pain management, physical rehabilitation, and outpatient procedures. The role helps the clinic run smoothly by providing direct patient care, supporting procedures, and keeping office operations organized and efficient. The position may require floating between multiple clinic locations.

Requirements

Strong attention to detail and excellent multitasking abilities.
Ability to maintain a calm and professional demeanor under pressure.
Flexible schedule with availability to work Saturdays and travel between clinic locations as needed.
Successful completion and clearance of a background screening is required for employment.

Nice To Haves

Certification or registration as a Medical Assistant is preferred but not required.
Prior experience in medical assisting or front desk duties is a plus; training will be provided for the right candidate.
Experience assisting with minimally invasive procedures using a C-arm is a plus but not required; training will be provided.
Bilingual ability is a plus.

Responsibilities

Take vital signs, perform venipuncture and specimen collection, assist with durable medical equipment (DME), and provide post-operative wound care.
Assist physicians during minimally invasive procedures using a C-arm, including patient positioning and support for imaging and procedure execution.
Prepare procedure rooms and equipment, and ensure they are clean and ready for use.
Monitor and support patients during and after procedures, assisting providers as needed.
Document patient information accurately and promptly in Electronic Health Records (EHR).
Greet patients professionally and assist with check-in and check-out.
Schedule appointments, follow-ups, and medical procedures to optimize patient flow.
Manage patient intake and verify insurance and other relevant information.
Answer patient calls and inquiries with clear, empathetic communication.
Communicate procedure instructions and appointment reminders.
File, scan, and organize patient charts and assist with other administrative tasks.
Ensure patient forms are completed and manage front desk operations.
Maintain medical-supply inventory and help meet the clinic's operational needs.
Float between office locations as needed and collaborate with clinical and administrative teams to support patient care and clinic workflow.