Medical Assistant, Bilingual

ArchWell Health • Oklahoma City, OK

6d

About The Position

The Medical Assistant (MA) supports the primary care provider’s day-to-day work and helps ensure efficient, compassionate care for ArchWell Health members. The MA works collaboratively with the care team to greet and room members, assist with assessing health conditions, and perform routine diagnostic testing during appointments.

The role includes conducting patient intake, recording vital signs and medical histories, supporting examinations and screenings, communicating patient needs and changes in condition to clinical personnel, and helping deliver a positive patient experience. The MA also performs specified first aid procedures under physician supervision, maintains compliant documentation, and provides health coaching and follow-up to a defined group of patients.

ArchWell Health provides primary care focused on adults age 60 and older through neighborhood centers and a value-based care model emphasizing prevention, wellness, and strong provider-patient relationships.

Requirements

• High school diploma or GED.
• Bilingual ability in the language needed for the role and successful completion of a formal proficiency exam during selection.
• At least 1 year of work experience as a Medical Assistant.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
• BLS for Healthcare Providers certification.
• Experience with EClinicalWorks or a similar electronic medical record system.
• Strong communication and customer-oriented skills.
• Ability to work effectively with people of varying seniority and diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Emotional intelligence, integrity, a driven and focused work ethic, and the ability to work effectively as a self-starter.
• Critical reasoning, decision-making, and problem-solving skills to assess situations, determine risks, prevent future issues, and resolve recurring defects.
• Experience with claims and quality reports and analytical software packages.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings.
• Demonstrate ArchWell Health’s values: compassion, excellence, trust, respect, resilience, and doing the right thing.

Nice To Haves

• At least 6 months of phlebotomy experience.
• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, measure and record vital signs, interview patients, and obtain medical histories.
• Perform examinations and routine screenings, informing patients about procedures and addressing their questions and concerns.
• Listen and engage with patients, and report their needs or changes in condition to the primary care provider, specialists, or other clinical personnel.
• Support a positive patient experience, including processing phone messages, returning calls, routing calls to appropriate team members, and contacting patients to obtain or relay information for the physician.
• Change dressings, apply bandages, remove sutures, perform other first aid procedures, and use CPR skills when necessary, under physician supervision.
• Follow OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to an assigned group of patients to support healthy lifestyle choices.
• Follow up with coached patients through weekly calls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED