Medical Assistant Trainee

WAYNE MEMORIAL COMMUNITY HEALTH CENTERS•Honesdale, PA

10d•Onsite

About The Position

Wayne Memorial Community Health Centers (WMCHC) is seeking Medical Assistant Trainees to provide patient care support services and help ensure efficient operation of the health center. This career ladder position is designed for students accepted by the National Institute of Medical Assistant Advancement (NIMAA), with an externship placement at WMCHC so they can complete on-the-job training within the organization. WMCHC’s mission is to create and sustain healthy rural communities by providing accessible, high-quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes.

Requirements

Ability to communicate effectively.
Basic mathematical skills.
Good typing skills.
Knowledge of medical terminology.
Willingness to learn clinical and patient care support services.
Acceptance by the National Institute of Medical Assistant Advancement (NIMAA) for the student externship pathway.

Nice To Haves

Word-processing skills.
Prior secretarial experience and/or education.

Responsibilities

Answer telephone calls promptly and professionally, forwarding calls or taking detailed messages as appropriate.
Chart patients accurately and demonstrate knowledge of medical terminology and abbreviations.
At the direction of a licensed healthcare provider, cooperatively assist with office examinations and procedures.
Demonstrate basic first-aid knowledge and knowledge or use of vital-sign measurement, exam-room preparation, aseptic techniques, patient rights and ethics, patient confidentiality, routine urine tests, and universal precautions.
Schedule appointments appropriately for the type of problem, fit emergencies into the schedule without delay or scheduling problems, and record pertinent information on scheduling logs.
Act as office receptionist and assist with patient care when necessary.
Complete registration forms and new-chart information; retrieve charts for scheduled patients and file charts in the appropriate area promptly.
Deliver messages and reports to nursing staff and doctors.
Perform assigned projects in an orderly and timely fashion.
Schedule appointments with other doctors and hospitals.
Make copies of medical records for patients when needed.
File assigned reports, prior records, and other documents promptly.
Answer patient and employee questions professionally and promptly, referring unanswered questions to appropriate personnel.
Maintain an efficient and orderly front office.
Maintain day sheets and daily and monthly balances, and deposit the day’s receipts.
Read and sort incoming mail daily and distribute it to appropriate areas and personnel.
Type and forward or mail assigned correspondence in an orderly and timely fashion.
Perform other duties as assigned to support efficient department operation.