This four-month, time-limited position provides or assists providers with front- and back-office tasks and procedures in a Medical Home medical practice. The trainee works under the direction of a qualified medical assistant, registered nurse, or provider, with initial direction and periodic inspection of assigned tasks. The role provides patient care and requires knowledge of equipment used in the work area, as well as annual proficiency demonstrations in body mechanics, fire safety, infection control, patient safety, BLS, and hazardous materials. The trainee must demonstrate age-appropriate care skills and meet the clinic or department’s age-specific competency standards. Under supervision, the trainee assists with back-office duties such as escorting patients, taking vital signs, stocking supplies, handling and documenting phone calls in the EMR, preparing lab specimens, completing referral forms, obtaining authorizations, maintaining referral records, scheduling tests, and administering treatments and medications according to provider orders and established policies. The trainee also assists with patient check-in and checkout and serves as a liaison between providers and patients to ensure questions and concerns are addressed. The position involves professional and diplomatic interactions with patients of all ages, families, physicians, physician office staff, and other healthcare providers. The trainee accurately collects demographic, clinical, and financial information in person or by telephone and keeps abreast of standards to support compliance with federal, state, and local regulations, including third-party reimbursement requirements. The job description notes that its responsibilities and conditions are not exhaustive and are intended to reflect the general nature and level of the role.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed