Manager Trainee Spring 2027

J.B. Hunt Transport Services, Inc. • Lowell, AR

7d

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports safe, timely freight movement, load assignment, and high-quality customer service while learning to ensure compliance with Department of Transportation (DOT) regulations and company policies. The trainee works with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately.

The position includes learning fleet and personnel management, customer and carrier relations, operational planning, reporting, budgeting, administrative processes, yard and equipment oversight, and resolution of service issues. It also involves learning and supporting the company's safety culture and meeting customer requirements. Travel to account, customer, or company event locations may be required, and regional relocation may be necessary depending on account assignment. The role may require working across multiple shifts, including nights and weekends.

Requirements

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Willingness to relocate regionally depending on account assignment.

Nice To Haves

• Experience managing a team.
• Ability to anticipate, recognize, and effectively handle existing or potential conflicts at the individual, group, or situation level.
• Ability to analyze situations accurately and make productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
• Ability to effectively communicate, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

• Learn to build and maintain professional relationships with drivers and outside carriers, support new-carrier setup, minimize turnover, and maximize productivity.
• Fill in for absent or unavailable personnel and participate in projects to optimize fleet operations and profitability.
• Learn personnel management, including training and orienting drivers and/or employees and assisting with internal and third-party customer systems.
• Learn to improve fleet efficiency and profitability, recommend continuous improvements, measure key performance indicators, and prepare and present customer-specific reporting and financial analysis, including through face-to-face interactions at customer locations.
• Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Learn administrative duties, including payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and documentation, resolving pay issues, analyzing profit-and-loss statements, invoicing, and preparing operational or financial reports.
• Learn yard management, including inspecting equipment, replacing parts, completing repairs, and coordinating preventive maintenance and repairs of safety-related mechanical issues for account equipment as required.
• Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues as they arise, including when on call where necessary.
• Learn to maintain the company's safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including handling freight exceptions and adjusting driver ETAs based on schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• Potential eligibility for annual bonus and incentives based on profitability or volumes, subject to the company's applicable plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level