Medical Assistant Surgical Oncology
About The Position
At Banner MD Anderson, patients receive customized, comprehensive, and compassionate cancer care through an evidence-based, multidisciplinary approach. The Medical Assistant in Oncology supports oncologists and nurses with administrative tasks, clinical procedures, and patient care coordination to help ensure smooth clinic operations, patient comfort, and an effective patient experience. This position assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. It uses specialized knowledge, judgment, and skills to provide an excellent patient experience. The role works under the direct supervision of providers and interacts with staff across departments, physicians, patients, families, and external contacts regarding patient care.
Requirements
- High school diploma/GED or equivalent working knowledge.
- Completion of an approved medical assistant training program as defined by state regulations.
- Active Medical Assistant certification with proof of current membership from an accepted organization: AMT (RMA), AAMA (CMA), NHA (CCMA; test administered after 7/1/2017 only), or NCCT (NCMA).
- Certification or additional training must meet Meaningful Use requirements.
- BLS certification.
- Strong computer skills, including the ability to work with medical software.
- Exceptional interpersonal and communication skills.
- Ability to manage multiple changing priorities effectively and in an organized fashion.
Nice To Haves
- Experience with office medical procedures and treatments.
- Knowledge of insurance, managed care operations, EMR, and scheduling software.
- Additional related education and/or experience.
Responsibilities
- Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
- Assist providers with examinations and minor in-office procedures, including blood pressure measurement, documenting respiration and pulse, temperature measurement, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed.
- Use universal blood and body fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
- Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests.
- Communicate test results to patients and serve as a resource to clinicians; administer medications in accordance with established policies and procedures or as directed.
- Provide clerical support for patient notifications and documentation, maintaining complete medical records and timely, accurate billing information for patient encounters.
- Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
- Perform basic equipment maintenance and coordinate repairs as needed.
- Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
- Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
- Complete required onboarding and orientation activities, including simulation training, as needed or directed.
- Prioritize data from multiple sources to support responses to changes in the health status of patients and families.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
