Medical Assistant Registrar

Chandler Regional Medical Center•Chandler, AZ

13d•$19 - $24

About The Position

The Medical Assistant Registrar supports efficient daily operations for patients and the clinical team by proactively preparing patient charts and ensuring patient information is complete and up to date. The role serves multiple patients each day, depending on how many physicians are on site, and requires an enthusiastic, efficient, and empathetic approach to patient support. The position registers and preregisters patients, obtains accurate registration information, processes medical record requests, documents payer and account-related details in the computer system, verifies insurance eligibility and benefits, and distributes and explains patient handouts.

Requirements

High school GED in General Studies, high school graduation in General Studies, or an equivalent combination of experience and/or education; alternatively, graduation from a Medical Assistant Program or completion of a U.S. Armed Forces medical services training program.
American Heart Association Basic Life Support (BLS).

Nice To Haves

One year of experience as a front- and back-office medical assistant in a family practice or urgent care setting.
Previous experience with the Meditech system.

Responsibilities

Register and preregister patients in a timely manner, minimizing patient waiting and registration time.
Obtain accurate and complete patient information for registration.
Complete medical record requests within department guidelines.
Document payer-related information, patient issues, physician office communications, and account-related communications in the computer system.
Verify insurance eligibility and benefits, copays, deductibles, and primary and secondary insurance.
Ensure patient handouts are provided and explained, including Patient Rights and Responsibilities, Advance Directives, and Financial Assistance.