Medical Assistant Registrar

CommonSpirit Health•Chandler, AZ

About The Position

The Medical Assistant Registrar helps keep patient care operations running smoothly by preparing patient charts and ensuring patient information is complete and up to date. The role serves multiple patients each day, depending on the number of physicians on site, and supports both patients and the clinical team through efficient, empathetic service. The position registers and pre-registers patients, obtains and documents registration information, processes medical record requests, and records payer, patient, physician-office, and account-related communications in the computer system. It also includes verifying insurance eligibility and benefits, explaining and distributing patient handouts, and helping minimize registration time and patient waiting.

Requirements

  • High school diploma or GED.
  • Graduate of a Medical Assistant program or completion of a U.S. Armed Forces medical services training program.

Nice To Haves

  • American Heart Association Basic Life Support (BLS) certification.
  • One year of experience as a front- and back-office Medical Assistant in a family practice or urgent care setting.
  • Previous experience with the Meditech system.

Responsibilities

  • Register and pre-register patients in a timely manner, helping minimize patient waiting and registration time.
  • Obtain accurate and complete patient information for registration.
  • Complete medical record requests within department guidelines.
  • Document payer-related information, patient issues, physician-office communications, and account-related communications in the computer system.
  • Verify insurance eligibility and benefits, co-pays, deductibles, and primary and secondary insurance.
  • Provide and explain patient handouts, including Patient Rights and Responsibilities, Advance Directives, and Financial Assistance.
  • Proactively prepare patient charts and ensure information is obtained and up to date.
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