Medical Assistant, Certified - Millard-Henry Clinic

Lifepoint Health•Russellville, AR

About The Position

The Medical Assistant, Registered – Clinic supports physicians and nurses in delivering patient care at the Millard-Henry Clinic. The role combines clinical duties—including patient assessment support, treatments, diagnostic procedures, specimen collection, medication administration, injections, venipunctures, and laboratory testing—with administrative and clerical work. The Medical Assistant maintains patient records, examination areas, equipment, and supplies; coordinates appointments, referrals, and insurance pre-certification; and provides service to patients and teammates. The position is full-time, days.

Requirements

  • High school diploma or equivalent.
  • Current medical assistant credentialing (certification or registration), maintained through AAMA-CMA, NRCMA, NHA, NCCT, or AMT-RMA.
  • Current BLS certification.
  • Critical-thinking skills and decisive judgment.
  • Ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.

Responsibilities

  • Assist with patient assessment by taking vital signs and history, listing medications, assessing visual acuity, determining the chief complaint, and assessing physical and mental status.
  • Assist physicians or nurses with patient assessments and treatments under their supervision.
  • Perform basic diagnostic procedures and specimen collection; monitor and communicate changes in patient condition; document care provided.
  • Maintain medical equipment and supplies, including reordering, stocking, cleaning, and troubleshooting, and maintain examination areas.
  • Perform assigned administrative and clerical duties, including filing, reception, scheduling, data entry, and patient registration.
  • Provide exceptional customer service to patients and teammates.
  • Complete documentation in patient medical records according to the practice’s charting policy.
  • Prepare equipment and assist physicians with treatments, examinations, and procedures.
  • Administer prescribed oral medications and intramuscular, subcutaneous, and intradermal injections; perform venipunctures and CLIA-waived and non-CLIA-waived laboratory testing.
  • Maintain a clean, orderly, and safe environment; clean, sterilize, and store instruments according to practice policies; stock rooms and inventory medical and examination-room supplies.
  • Comply with personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Arrange specialist consultations and testing appointments as ordered; notify insurance personnel when pre-certification is required for ordered surgeries or tests.
  • Answer office phones, assist the front desk with appointment scheduling, and direct calls appropriately.
  • Assist with patient checkout, referral processing, and scheduling.
  • Assist with other physician-practice functions as needed.

Benefits

  • Medical, dental, and vision coverage options.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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