Medical Assistant (Phlebotomist)

Patient First•Virginia Beach, VA

11d

About The Position

The Medical Assistant (Phlebotomist) provides patient support and clinical assistance to Physicians and Nurses. The role includes locating patients; taking vital signs; triaging and assessing patients; preparing patients for examinations and treatment; using the electronic medical record system; performing assigned laboratory duties and phlebotomy; sterilizing and setting up instruments; and communicating patient symptoms and questions to clinical staff. The Medical Assistant also orders and stores supplies, restocks treatment rooms, maintains cleanliness and completes biological cleanup in accordance with OSHA guidelines, handles laundry, and operates and maintains medical and office equipment as trained. The position requires following established policies and ancillary guidelines, completing assigned checklists and Policy Manager tasks during the shift, attending scheduled staff meetings, and reporting to the Charge Nurse before leaving. The employee is expected to assist as needed, including when breaks or mealtimes are interrupted for patient care or center operations, and to contribute to a professional, positive, and welcoming environment. Employees must be willing to work at any center in response to a staffing or center emergency or a reduction of work.

Requirements

Must be at least 18 years of age.
Minimum typing experience.
High school graduate or equivalent.
Ability to hear pages, bells, and the phone system.
Ability to sit, stand, and walk for extended periods, possibly 4 to 7 hours at a time.
Ability to lift up to 50 pounds.
Ability to attend scheduled CPR classes and code drills.
Ability to prioritize and multitask.
Willingness to work at any center due to a staffing or center emergency or reduction of work.

Nice To Haves

At least one year of clinical experience in a hospital or physician’s office is preferred.

Responsibilities

Locate patients, obtain accurate vital signs, triage and assess patients, and prepare them for physicals and medical treatment.
Use the electronic medical record system.
Order laboratory, x-ray, and medical supplies as directed.
Notify Nurses and/or Physicians when patients are ready for examination, communicate symptoms, and relay questions about laboratory or x-ray needs.
Assist Nurses and Physicians with patient treatment and care, and respond respectfully and promptly to their requests.
Perform assigned laboratory duties and phlebotomy procedures.
Sterilize and set up instruments.
Receive and store supplies and restock treatment rooms as needed.
Report to the Charge Nurse before leaving at the end of the shift.
Follow ancillary guidelines and established policies and procedures.
Maintain treatment-area cleanliness and perform biological cleanup in accordance with OSHA guidelines, along with other assigned maintenance.
Wash, dry, fold, and restock laundry, and maintain the washing machine and dryer lint trap.
Attend staff meetings scheduled by the Nurse Supervisor or DMS.
Operate, use, and maintain medical and office equipment as trained.
Complete assigned checklists and Policy Manager tasks within the assigned shift.
Be available to assist as needed, including when breaks or mealtimes are interrupted for patient care or center operations.
Foster teamwork and a positive, professional atmosphere, and provide warm, friendly service in all interactions.
Perform other duties as assigned.
Work at any center when needed because of a staffing or center emergency or reduction of work.