Medical Assistant / Phlebotomist

CVS Health•Fayetteville, NC

5d•Onsite

About The Position

At Oak Street Health, Medical Assistants are essential Care Team members who report to the Practice Manager or Center Operations Specialist. The role focuses on collecting accurate patient data through screenings, vital signs, and diagnostic testing to support clinical decision-making. It requires flexibility, attention to detail, and strong patient relationships. Medical Assistants collaborate with the care team to drive clinical results and provide a high-quality patient experience. The position is located at 103 Country Club Dr, Fayetteville, NC 28301. It is full-time, with 40 anticipated weekly hours. The listed pay range is $18.50–$31.72 per hour; actual pay depends on experience, education, geography, and other relevant factors. The role is eligible for a CVS Health bonus, commission, or short-term incentive program, in addition to a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

At least 1 year of experience employed as a medical assistant, excluding externship experience; primary care experience is preferred.
At least 1 year of extensive experience with blood draws (phlebotomy) and specimen collection.
Active CPR or BLS certification.
Experience using an Electronic Medical Record (EMR).
Ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Hands-on patient experience taking vitals, administering diagnostic testing, and giving immunizations.
Ability to remain stationary and upright or move about the work area for approximately 6 to 7 hours of an 8-hour workday and lift up to 20 pounds.
U.S. work authorization.

Nice To Haves

State or national Medical Assistant certification (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course.
Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
Strong communication skills and a customer-service orientation.
Interest in expanded responsibilities, greater clinical experience, and making an impact on patients' lives.
2 or more years of experience working with geriatric patients.
Fluency in another language.

Responsibilities

Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
Stock exam rooms and manage supply inventory.
Respond to patient requests for telephone support, including providing lab results and faxing records to specialists.
As allowed by state regulations, administer vaccinations and perform point-of-care tests, including A1C testing, spirometry, EKGs, and blood draws for lab testing.
Update the Electronic Medical Record (EMR) and upload required documents by scanning or PDF upload to maintain accurate records.
Participate in daily care team meetings to discuss patient care and clinic operations.
Process durable medical equipment orders in partnership with clinical leadership and support teams.
Request medical records from external providers and specialists as required by the patient provider.
Conduct routine quality control checks, including infection control measures and checks for expired medications and supplies, and/or help maintain the center lab.
Perform other duties as assigned.