Medical Assistant / Phlebotomist

Any Lab Test Now Alliance • Cedar Hill, TX

14d • Hybrid

About The Position

Any Lab Test Now is changing the way people access healthcare by allowing customers to take a more active role in managing their health. Customers can select many of their own laboratory tests without a doctor's order or insurance. We also provide DNA testing, toxicology testing, wellness services, and nutritional injections. Our environment is different from a traditional medical office. We combine healthcare with the service, convenience, and personal attention of a customer-focused retail business. We are looking for a Medical Assistant / Phlebotomist who combines strong clinical skills with the personality and service mindset of a great hospitality professional.

Requirements

• Medical Assistant or Phlebotomy certification
• At least 1 year of frequent, hands-on phlebotomy experience
• Strong venipuncture skills and confidence working with a variety of patients
• Exceptional interpersonal and customer-service skills
• Comfortable discussing services, making recommendations, and participating in consultative sales
• Strong attention to detail and follow-through
• Dependable, self-directed, and comfortable working with limited supervision
• Ability to prioritize multiple clinical, customer-service, and operational responsibilities
• Ability to work efficiently in a fast-paced environment
• Reliable transportation and willingness to work at multiple locations when needed
• Flexible availability, including weekends

Nice To Haves

• Previous experience in hospitality, restaurants, upscale retail, hotels, or another high-touch customer-service environment is strongly preferred.
• Candidates with experience combining healthcare and hospitality are especially encouraged to apply.
• Previous experience as a restaurant server, bartender, hotel professional, retail sales associate, or in another service-focused environment can be a significant advantage.

Responsibilities

• Perform frequent venipuncture confidently, accurately, and with excellent bedside manner
• Administer injections and perform other authorized clinical services
• Greet customers warmly and create a comfortable, professional experience
• Learn our full menu of laboratory, DNA, toxicology, and wellness services
• Ask appropriate questions to understand customer needs
• Explain testing options clearly and make appropriate service recommendations
• Provide consultative sales without creating a high-pressure customer experience
• Prepare customers for specimen collection and clearly explain procedures
• Accurately enter orders and maintain complete patient documentation
• Process, label, package, and prepare specimens according to established procedures
• Ensure test results and other customer communications are handled accurately and promptly
• Take ownership of day-to-day location operations, including opening and closing the facility
• Maintain a clean, organized, professional, and welcoming facility throughout the day
• Monitor inventory, restock supplies, and identify items that need to be ordered
• Complete routine operational and administrative tasks necessary to keep the location running smoothly
• Work independently and use good judgment when managing customer, clinical, and operational situations
• Support other company locations as needed

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed