Office Coordinator/ Medical Assistant
About The Position
Every day at our clinic, someone hits a goal they've been chasing for years. They lose the weight. They get off the medication. They feel like themselves again. You're a big part of why that happens. You're the energy patients feel the moment they walk in, and the steady hands that check their vitals and give their injection. You're the voice that keeps them on track between visits, and the person who makes sure every appointment, every payment, every follow-up happens exactly the way it should. This is a hybrid role — part clinical, part front office — for someone who wants to do both and do them well. You'd be protecting and building that reputation every single day.
Requirements
- Thrives at multi-tasking — you stay sharp when everything is moving at once, clinical and administrative
- Handles stress well — busy days don't rattle you, they motivate you
- Always on time — punctuality is non-negotiable, every single day
- Self-accountable — you own your work without being reminded
- Comfortable with sales — you can have a value conversation without flinching
- Comfortable with hands-on patient care — injections, vitals, and lab work don't faze you
- Medical Assistant training/certification (or willingness to obtain)
- Worked in a clinic, medical office, or any fast-paced patient or customer-facing role
- Natural on the phone — warm, confident, and persistent without being pushy
- Pick up new software quickly
- Document everything in real time and take pride in a clean, accurate record
- Genuinely enjoy being around people and helping them feel taken care of
Responsibilities
- Obtain and accurately record patient vitals
- Administer IM injections
- Perform urinalysis, EKGs, phlebotomy, and body composition testing
- Prepare and manage lab orders and results
- Document patient progress in the EMR in real time
- Open the clinic and set the tone — scrub the schedule, prep encounter forms, check supplies, and make sure everything is ready before the first patient walks in
- Check patients in, complete assessments, collect payments, and communicate balances in real time
- Own the phones — confirming appointments, calling no-shows, converting new leads into booked visits, and following up on overdue patients every week
- Keep the schedule full and tight — reschedule cancellations fast, book midweek injections, and make sure no patient falls through the cracks
- Sell injection packages, vitamins, shakes, and supplements by educating patients on what actually moves the needle for their results
- Conduct follow-up calls to review progress and address concerns
- Ask for Google reviews at the right moments — after milestones, great visits, and patient wins
- Reconcile payments, count the cash drawer, submit claims, review billing, and make sure tomorrow's schedule is clean
- Maintain daily inventory for clinical and office supplies
Benefits
- Opportunity to grow into a leadership role
- Two locations and growing — real room to grow with us
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
