Medical Assistant - Non-Billing

Harbor • Bowling Green, OH

6d • Onsite

About The Position

Harbor is seeking out a non-billing Medical Assistant to join our Bowling Green team! This position is responsible for patient care under the direction of medical leadership, and/or a licensed health care professional.

Requirements

• Completion of a Medical Assistant program through an accredited college or university.
• Must be CMA or RMA test eligible.
• Must be able to perform clinical and clerical duties as needed.
• Must demonstrate excellent customer service skills and a strong commitment towards achieving customer/patient satisfaction.
• Must be proficient and accurate in data entry and be able to navigate through Microsoft Windows based applications.
• Must be able to communicate clearly and effectively with a variety of people and be a team player.
• When applicable, non-licensed staff will be required to complete 20 hours of CEUs every 24 months.
• BLS and NCI/CPI Certifications required within 90 days of employment.

Nice To Haves

• Previous experience in Mental Health preferred.
• CMA or RMA prior to employment preferred.
• Electronic Medical Records experience preferred.

Responsibilities

• Assists provider with patient care.
• Provides Patient/Family education.
• Assist patients with medication prescriptions and testing procedures as directed by providers.
• May assume responsibilities of determining and responding to the needs of patients and visitors when they contact the practice either by phone or in person.
• May be required to fill in for front desk staff if needed.
• Answers and/or triages patient phone calls.
• Coordinates scheduling of patients' appointments.
• Assists clinical staff and/or providers as needed.
• Provides quality and timely support to both internal and external customers and strives for customer satisfaction.
• Documents in a clear, efficient, and effective manner, in conjunction with leadership and Harbor guidelines.
• Attends meetings as appropriate and serves on office committees as assigned.
• Keeps current with trends and developments related to essential job competencies and demonstrates continued growth.
• May float to other locations to accommodate client or agency need.

Benefits

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Opportunity to make a difference in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree