POPULATION HEALTH - MEDICAL ASSISTANT/MOBILE MEDICAL BUS DRIVER

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

1d

About The Position

The Population Health – Mobile Medical Assistant / Mobile Medical Bus Driver is a full-time, dual-role position responsible for safely operating the Mobile Medical Bus while providing clinical and population health support services to patients and care teams. The role supports Mountain View Hospital’s clinical integration and value-based care initiatives by improving access to care, identifying and addressing gaps in care, supporting quality-based programs, and delivering patient-centered services in community and mobile settings. It requires strong communication skills, professionalism, flexibility, and a commitment to safety, patient confidentiality, and high-quality customer service.

Mountain View Hospital and its 29 affiliate clinics provide care across the Snake River Valley, from Pocatello to Rexburg, with services including wound care, urgent care, oncology, neurology, physical therapy, speech therapy, a Level III NICU, robotic surgery, and rural health services. The organization describes its work environment as mission-driven, people-centric, and supportive.

Requirements

• High school diploma or equivalent.
• Current, unencumbered, active driver’s license and a safe driving record.
• Excellent driving skills.
• Experience with Microsoft Word, PowerPoint, Excel, Microsoft Office, and EMR systems.
• Ability to maintain the vehicle according to requirements and complete required documentation.
• Ability to communicate effectively with patients, families, providers, leadership, and the public.
• Ability to read and interpret quality measure guidelines, utilization reports, and medical documentation.
• General/basic mathematical skills.
• Ability to concentrate for extended periods and manage multiple tasks.
• Strong attention to detail and critical-thinking skills.
• Understanding of patient confidentiality and sensitivity to complex health conditions.
• Ability to understand and implement feedback and direction from leadership.
• Team-oriented, with strong collaboration skills.
• Organized, reliable, punctual, and detail-oriented, with a calm, pleasant, and professional demeanor.
• Ability to manage a complex workload while maintaining quality and service standards.
• Commitment to excellence in patient care, safety, and customer service.
• Ability to handle conflict professionally and adhere to organizational policies, clinical guidelines, and safety regulations.
• Ability to meet deadlines and adapt in a growing and changing environment.

Nice To Haves

• Large RV or bus driving experience.

Responsibilities

• Safely operate the Mobile Medical Bus in compliance with applicable federal, state, and local laws, regulations, and organizational policies.
• Perform pre- and post-trip vehicle inspections whenever the bus is used, including checks of fluids, battery charge, tire pressure, and safety equipment.
• Keep the Mobile Medical Bus clean, safe, and well organized.
• Fuel or charge the vehicle as required, document this according to procedure, and ensure the fuel level does not fall below one-half tank.
• Comply with applicable Hours of Service requirements.
• Complete, submit, and maintain driving, safety, inspection, and clinical documentation accurately and on time.
• Attend required safety meetings, training sessions, webinars, conferences, and educational meetings as assigned.
• Promptly report unsafe conditions, incidents, injuries, and traffic violations to management.
• Maintain a current, unencumbered driver’s license and required certifications.
• Notify management immediately if a driver’s license is lost, stolen, or destroyed, and within 24 hours if it becomes suspended or restricted.
• Provide new or updated driver’s license information to Human Resources and management as required.
• Provide clinical and population health support services to patients and care teams.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off, including vacation, holidays, and sick days
• Medical paid time off
• Retirement plans, including a 401(k) with up to 6% match
• Earned quarterly bonus program
• Education reimbursement program
• Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED