Medical Assistant - Medical Receptionist

Quadrant, Inc.•Woodbridge, VA
•Onsite

About The Position

Quadrant, Inc. is seeking an experienced Medical Assistant - Medical Receptionist for their Woodbridge, Virginia location. This role involves a combination of clinical and administrative duties, including patient triage, preparing medical records, rooming patients, providing clinical help, managing appointments, handling patient accounts, data entry, and maintaining medical records. The ideal candidate will have at least two years of experience as a Medical Assistant, proficiency with EMR systems (Epic preferred), phlebotomy skills, and fluency in both Spanish and English. Strong communication skills and experience with high call volumes, insurance verification, and prior authorizations are also essential.

Requirements

  • 2 plus years of experience as a Medical Assistant
  • Experience working on EMR; knowledge of Epic highly preferred
  • Phlebotomy experience
  • Must speak Spanish and English
  • Experience handling and conducting high amounts of calls
  • Strong verbal and written communication skills
  • Medical assistant diploma or be certified/registered as a medical assistant or willing to become

Nice To Haves

  • Strong experience verifying insurance and handling prior authorizations is highly preferred

Responsibilities

  • Triage patients
  • Prepare medical Records
  • Room Patients
  • Provide clinical help
  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Perform data entry and processing
  • Schedule appointments
  • Maintain medical records
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