Medical Assistant – Medical Receptionist

Quadrant, Inc. • Berlin, MD

4d • Onsite

About The Position

This role is for a Medical Assistant – Medical Receptionist in Delmar, Maryland. The position requires a candidate with at least one year of current experience as a Medical Receptionist and one year of current experience as a Medical Assistant. The ideal candidate will have experience with scheduling, taking vitals, answering calls on a multi-lined phone, reviewing pre-op instructions, and working in a fast-paced office environment. Experience in a surgical office is highly preferred.

Requirements

• Experienced Medical Assistant - Medical Receptionist
• 1+ years of current Medical Receptionist experience
• 1 + plus years of current Medical Assistant experience
• Must have scheduling experience
• Must have experience taking vitals
• Must have experience answering calls on a multi-lined phone
• Must have experience reviewing pre-op instructions
• Must be able to handle working in a fast-paced office

Nice To Haves

• Experience working in a surgical office is highly preferred

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Triage patients.
• Prepare medical Records Room Patients.
• Provide clinical help.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed