Medical Assistant - Medical Receptionist

Quadrant, Inc. • Richmond, VA

1d • Onsite

About The Position

Quadrant, Inc. is seeking an experienced Medical Assistant - Medical Receptionist for their Hioaks, Virginia location. This role involves a combination of clinical and administrative duties, including patient check-in/check-out, rooming patients, taking vitals, managing medical records, scheduling appointments, and handling patient inquiries. The ideal candidate will have at least two years of experience as a Medical Assistant, with a strong preference for experience in Nephrology or Urology. Proficiency in EMR systems, particularly Epic, and experience managing high call volumes are essential. This is a full-time position with a pay rate starting at $18 per hour.

Requirements

• 2 plus years of experience as a Medical Assistant
• Experience handling new patient referrals
• Experience working on EMR; knowledge of Epic highly preferred
• Experience handling and conducting high amounts of calls
• Strong verbal and written communication skills
• Experience rooming patients and taking vitals
• Specialty experience, Nephrology or Urology highly preferred
• Experience working with a busy provider

Nice To Haves

• Knowledge of Epic highly preferred
• Nephrology or Urology specialty experience highly preferred

Responsibilities

• Triage patients
• Prepare medical Records
• Room Patients
• Provide clinical help
• Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensure availability of treatment information by filing and retrieving patient records
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Perform data entry and processing
• Schedule appointments
• Maintain medical records
• Assist with check-in and check-out

Benefits

• Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed