Medical Assistant / Medical Receptionist

Altais•Montebello, CA
•$21 - $22

About The Position

The Front Office Receptionist provides administrative and clinical support as a member of the care delivery team, helping keep the medical practice running efficiently and supporting patients throughout their care. The role performs functions within established Practice Management Guidelines and works in a fast-paced, paperless environment as part of a cross-functional team of Medical Assistants and Medical Receptionists. The position reports directly to the Practice Operations Supervisor. Responsibilities include taking patient vital signs, rooming patients, cleaning rooms, assisting with procedures, and providing excellent medical care. The role also greets and registers patients, prepares necessary paperwork, verifies or updates insurance and demographic information, collects and records patient balances and co-pays, assists with benefits questions, handles incoming calls and office correspondence, schedules and confirms appointments, and triages calls for the clinical team.

Requirements

  • High school diploma or GED.
  • Medical Assistant certification.
  • Experience with electronic medical record systems.

Nice To Haves

  • Experience with Athenahealth.

Responsibilities

  • Take patient vital signs and room patients.
  • Clean rooms and assist with procedures.
  • Greet and register patients for appointments and provide necessary paperwork.
  • Confirm or update insurance coverage and patient demographic information.
  • Collect patient balances and co-pays, and track and record payments.
  • Assist patients with benefits questions.
  • Support incoming calls and other office correspondence.
  • Schedule and confirm appointments.
  • Triage calls for the clinical team.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k) savings plan with company match
  • 15 days of paid time off
  • 9 paid holidays
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