The Front Office Receptionist provides administrative and clinical support as a member of the care delivery team, helping keep the medical practice running efficiently and supporting patients throughout their care. The role performs functions within established Practice Management Guidelines and works in a fast-paced, paperless environment as part of a cross-functional team of Medical Assistants and Medical Receptionists. The position reports directly to the Practice Operations Supervisor. Responsibilities include taking patient vital signs, rooming patients, cleaning rooms, assisting with procedures, and providing excellent medical care. The role also greets and registers patients, prepares necessary paperwork, verifies or updates insurance and demographic information, collects and records patient balances and co-pays, assists with benefits questions, handles incoming calls and office correspondence, schedules and confirms appointments, and triages calls for the clinical team.
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Job Type
Full-time
Education Level
High school or GED