Medical Assistant / Medical Front Office

NextCare • Plano, TX

2d

About The Position

NextCare is seeking an energetic, enthusiastic, customer-friendly Medical Assistant who enjoys a fast-paced setting and working as part of a team. The Medical Assistant provides patient care in the back office and may also support front-office reception. The role helps keep the clinic and reception area running smoothly, maintains optimal patient flow, and provides respectful, dignified service tailored to patients’ needs.

Under the Provider’s direct supervision and within the Medical Assistant scope of practice, the role supports examinations, procedures, medication administration, blood draws, specimen collection, and other urgent-care services. Front-office duties may include keeping patients and families informed about wait times, monitoring patient flow, and processing discharges, charges, payments, signatures, and receipts.

Applicants must meet the education and training criteria applicable to their state. Benefits are offered according to company policy and plan rules.

Requirements

• High school diploma or equivalent.
• Completion of an approved, accredited Medical Assistant training program; OR completion of a non-accredited Medical Assistant training program and national certification through AAMA (CMA), AMT (RMA), or NHA (CCMA).
• For applicants in states other than Arizona, an alternative is completion of a non-accredited Medical Assistant training program and at least one year of employment as a Medical Assistant after program completion, or verifiable work experience directly supervised by a Provider or Physician Group for at least 2,000 hours or one year.
• Proficiency in EMR/EHR.
• Customer-friendly and passionate approach to patient service; ability to work in a fast-paced setting and team environment.

Nice To Haves

• Other Medical Assistant education or experience may be considered with review and approval from the Compliance and Regulatory department.

Responsibilities

• Assist the Provider with examinations, including taking patient vitals, procedures, and other direct patient-care processes under direct supervision and within the Medical Assistant scope of practice.
• Administer medications according to policy and Provider direction, following medication safety protocols and procedures.
• Perform blood draws as directed by the Provider.
• Collect urine specimens for testing, including employer drug screens, when needed.
• Perform splinting and casting when needed.
• Conduct physicals, including sports physicals.
• Perform urgent-care duties such as ear lavage, wound care, and oxygen administration.
• Promptly notify the Provider on duty of unusual patient occurrences, including medication events, and document them on an incident report.
• Promptly notify the Clinic Manager of patient or employee safety concerns.
• Follow laboratory and clinical accreditation policies and requirements.
• Use EMR/EHR systems proficiently.
• Perform other related duties as assigned or described by company policy.
• When supporting the front office, keep patients and families informed of wait times and monitor patient flow.
• Process patients for discharge, including preparing charges, collecting payment, obtaining necessary signatures, and issuing receipts.

Benefits

• Medical benefits
• Health savings account
• Dental insurance
• Vision insurance
• Basic life insurance
• Voluntary employee, spouse, and child life insurance
• Long-term disability
• Short-term disability
• Employee assistance program
• Critical illness coverage
• Accident coverage
• Legal benefits
• Identity theft benefits
• Paid time off
• 401(k) plan
• Shift differential for employees in select positions

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED