Medical Assistant Med Office Rep

CommonSpirit Health•Bakersfield, CA

About The Position

Dignity Health Medical Group – Bakersfield, a service of Dignity Health Medical Foundation, is hiring a Medical Assistant. The role supports smooth daily operations for patients and the medical team and may involve supporting multiple patients daily, depending on physician availability. The position is represented by SEIU-UHW. The Medical Assistant prepares patient charts, assists with examinations and procedures, relays physician instructions, administers physician-directed medication, measures vital signs, and manages medical records in charts and the electronic medical record system. The role also communicates patient concerns to providers and collaborates with physicians, insurance companies, and pharmacies regarding medication authorizations and refills. Success requires enthusiasm for helping others, efficiency, and empathy for patients.

Requirements

  • High school graduate with general studies or GED with general studies.
  • Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions, upon hire, or military training equivalent to an accredited Medical Assistant program, as determined by the DHMF HR department in conjunction with the State Division of Allied Health.
  • Basic Life Support (CPR) certification upon hire.
  • Enthusiasm for helping others, ability to work efficiently, and empathy for patients.

Nice To Haves

  • Six months of experience in an outpatient setting as a Medical Assistant.
  • Six months of experience in an outpatient setting as a Medical Office Receptionist.
  • Equivalent experience in a high-volume customer service role in another industry or environment involving referrals or surgery scheduling.
  • Experience in billing.

Responsibilities

  • Prepare patient charts proactively.
  • Assist with patient examinations and procedures.
  • Relay physician instructions to patients.
  • Administer physician-directed medication.
  • Perform accurate vital sign measurements.
  • Manage medical records, including charts and electronic medical records.
  • Communicate patient concerns to providers.
  • Collaborate with physicians, insurance companies, and pharmacies on medication authorizations and refills.
  • Provide excellent customer service.
  • Demonstrate technical competence and effective stewardship.
  • Continuously challenge the status quo.
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