Medical Assistant/MA - Otolaryngology Clinic (Ear, Nose & Throat - ENT)

Fairview Health Services•Minneapolis, MN

95d•Onsite

About The Position

Fairview has an immediate opening for a Medical Assistant to join our Ear, Nose, and Throat/ENT Care team at the Clinics and Surgery Center in Minneapolis, MN. This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening. Clinic Hours of Operation are Monday–7:00AM–5:00PM. NO WEEKENDS! This position is eligible for up to a $2,000 New Hire Sign On Bonus! Otolaryngology (also known as ear, nose and throat, or ENT) is the branch of medicine that specializes in the diagnosis and treatment of a broad range of ear, nose, throat, head and neck problems. We work closely with providers from several different specialties, including audiology, neurology, neurosurgery, speech language pathology, medical oncology, radiation oncology and thoracic surgery in order to provide the best care possible for our patients all under one roof. We have a dedicated team of providers and clinical staff who are experts in their subspecialties. Our patient care is based on leading-edge research at the University of Minnesota which is continually pursuing and developing better treatments for patients. As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families.

Requirements

Graduate of an accredited Medical Assistant Program or Graduate of an LPN program
A clinical externship is required for non-certified MA applicants with less than six (6) months of Medical Assistant experience
Basic Life Support (American Heart Assoc, Red Cross or MTN)

Nice To Haves

Ambulatory Care Experience is preferred.
AAMA Certification is preferred.

Responsibilities

Delivers care as delegated by the physician/authorized practitioner or RN, to assigned patient population, or individual patient.
Follows the patient’s plan of care.
Prioritizes work based on patient acuity, available resources, patient/family preferences, provider schedule, in collaboration with the physician/authorized practitioner and other health care team members.
Performs high and low risk technical procedures defined by the clinical setting includes medication administration, assistance with CPR, assistance with procedures and may include lab draws.
Recognizes when different approaches may be needed based on age or cultural differences.
Implements assigned aspects of the patient teaching plan.
Documents care in the medical record.
Effectively communicates compliance and concerns to delegating physician/authorized practitioner/RN.
Takes action to assure continuity of care for all assigned patient.
Adheres to all relevant policies, procedures, and practice guidelines.
Responds appropriately to emergent situations
Functions as care team assistant as needed
Communicates effectively with other members of the health care team.
Documents care in the medical record.
Communicates verbal and written information in a clear, concise, accurate, and timely manner.
Uses communication approaches appropriate to patient/family needs
Respect and ensures the confidentiality of all information regarding patients, staff members or Fairview business issues. Shares information only with those who need to know.
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served.
Partners with patient/caregiver in care/decision making.
Communicates in a respectful manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on assessment of learning needs of patient/caregiver.
Identify opportunities for improvement in workflow.
Participate in meetings to support initiatives
Communicate appropriately with team members
Engage in change to improve the work environment and patient experience