About The Position

Flagler Health is hiring a clinically grounded MA, LPN, or LVN for a dual-function role supporting its Medicare 855B site inspection process and Chronic Care Management (CCM) program. The position is based on-site at Flagler Medical, P.C. Corporation in Phoenix, Arizona, and is currently five days per week on-site. Physical presence from 10:00 AM to 2:00 PM is mandatory because the facility may receive unannounced CMS/MAC inspections connected with a pending 855B application. As the clinical program grows, a hybrid schedule with rotating in-office and remote days is expected to become available, with the transition communicated in advance. The employee will provide dedicated facility coverage during posted operating hours, serve as the professional point of contact for inspectors, and maintain facility and records readiness. When inspection coverage permits, the employee will support CCM by enrolling patients, contacting them to document health status and maintain engagement, collecting health information, and sharing evidence-based health resources. These clinical duties are expected to expand into full-time remote clinical work as the hybrid schedule is introduced. This is a contractor position paying $24.00–$26.00 per hour, negotiable based on experience. Flagler describes opportunities for professional growth within a Series B healthcare technology company and a direct, collaborative team culture focused on precision, ownership, and patient outcomes.

Requirements

  • Active LPN or LVN license in good standing in the state of WI, as stated in the posting.
  • At least 3 years of experience as an LPN or LVN in a clinical office or remote care setting.
  • Proficiency with Zoom, Slack, and online patient enrollment platforms.
  • Personal laptop with a working microphone and camera, and reliable internet connection.
  • Quiet, dedicated workspace available for remote work when the hybrid schedule is introduced.
  • Calm, articulate, and professional conduct when interacting with federal auditors or healthcare officials.
  • Excellent verbal and written communication skills, with emphasis on empathy and patient support.
  • Strong organizational skills and ability to manage multiple simultaneous responsibilities.
  • Ability to work independently and take initiative without close supervision.
  • Demonstrated commitment to HIPAA compliance and patient privacy.
  • Ability to be physically present from 10:00 AM to 2:00 PM and maintain punctuality and consistency.

Nice To Haves

  • Background in healthcare administration, clinic operations, or front-desk management.
  • Experience in orthopedics, physical and rehabilitation medicine, sports medicine, or neurology.

Responsibilities

  • Serve as the sole dedicated physical presence at the facility during posted operating hours.
  • Act as the immediate, professional point of contact when an unannounced MAC field inspector arrives.
  • Escort inspectors through the facility and answer operational questions factually and without elaboration.
  • Confirm each morning, before 10:00 AM, that the facility is open, utilities are operational, and equipment is functioning.
  • Verify that external business signage is visible and compliant.
  • Maintain physical HIPAA safeguards, including locked medical-record storage and secured server areas.
  • Keep the Readiness Binder at the front desk, containing active state facility licenses, IRS CP-575 forms, the current building lease, and a copy of the submitted 855B application.
  • Facilitate patient enrollment in Flagler's CCM portal.
  • Make daily outbound calls and send text messages to patients to document health status and maintain engagement.
  • Collect and document patient health information, including medical histories, current health status, and new or evolving symptoms.
  • Send patients evidence-based health support resources, such as stretching guides, light exercise videos, and meditation content.
  • Participate in ongoing company training sessions and team check-ins.
  • Maintain patient confidentiality in compliance with HIPAA regulations and Flagler company policies.

Benefits

  • Path toward a hybrid schedule as the clinical program grows and staffing expands.
  • Opportunities for professional growth within a Series B technology-driven healthcare company.
  • Direct, collaborative team culture that values precision, ownership, and patient outcomes.
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