Onsite - Medical Assistant (MA) / Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN)

Flagler Health • Austin, TX

8d • $24 - $26 • Onsite

About The Position

Flagler Health is seeking a clinically grounded MA, LPN, or LVN for a dual-function role at its Texas | Flagler Medical, P.C. facility in Austin, Texas. The role provides on-site coverage for the Medicare 855B site inspection process and supports the Chronic Care Management (CCM) program. The position is currently on-site five days per week. Physical presence from 10:00 AM to 2:00 PM is mandatory because the facility may be subject to unannounced CMS/MAC inspections connected to a pending 855B application. As the clinical program and staffing grow, a hybrid schedule with rotating in-office and remote days may become available, with expectations communicated in advance.

For inspection readiness, the employee serves as the facility’s dedicated physical presence during posted operating hours, receives and escorts unannounced inspectors, answers operational questions factually, verifies the facility’s readiness each morning, checks signage, safeguards protected information and restricted areas, and keeps required documentation in a readiness binder at the front desk.

The employee also supports CCM by enrolling patients in the program portal, contacting patients by phone and text, collecting and documenting health information, sharing evidence-based wellness resources, participating in training and team check-ins, and maintaining patient confidentiality. CCM duties are performed during on-site hours when inspection coverage permits and are expected to expand to full-time remote clinical work as a hybrid schedule is introduced.

This is a contractor position paying $24.00–$26.00 per hour, negotiable based on experience. Flagler describes opportunities for professional growth and a direct, collaborative team culture that values precision, ownership, and patient outcomes.

Requirements

• Active LPN or LVN license in good standing in the state of WI, as stated in the posting.
• At least 3 years of experience as an LPN or LVN in a clinical office or remote care setting.
• Proficiency with Zoom, Slack, and online patient enrollment platforms.
• Personal laptop with a working microphone and camera, and reliable internet connection.
• Quiet, dedicated workspace available for remote work when the hybrid schedule is introduced.
• Calm, articulate, and professional conduct when interacting with federal auditors or healthcare officials.
• Excellent verbal and written communication skills, with emphasis on empathy and patient support.
• Strong organizational skills and ability to manage multiple simultaneous responsibilities.
• Ability to work independently and take initiative without close supervision.
• Demonstrated commitment to HIPAA compliance and patient privacy.
• Ability to maintain mandatory physical presence from 10:00 AM to 2:00 PM and consistent punctuality.

Nice To Haves

• Background in healthcare administration, clinic operations, or front-desk management.
• Clinical experience in orthopedics, physical and rehabilitation medicine, sports medicine, or neurology.

Responsibilities

• Serve as the dedicated on-site presence at the facility during posted operating hours and be physically present from 10:00 AM to 2:00 PM.
• Act as the immediate professional point of contact when an unannounced MAC field inspector arrives, escort inspectors through the facility, and answer operational questions factually and without elaboration.
• Confirm each morning, before 10:00 AM, that the facility is open, utilities are operational, and equipment is functioning.
• Verify that external business signage is visible and compliant.
• Maintain physical HIPAA safeguards, including locked medical-record storage and secured server areas.
• Keep the Readiness Binder at the front desk, containing active state facility licenses, IRS CP-575 forms, the current building lease, and a copy of the submitted 855B application.
• Facilitate patient enrollment in Flagler’s CCM portal.
• Make daily outbound calls and send text messages to patients to document health status and maintain engagement.
• Collect and document patient medical histories, current health status, and new or evolving symptoms.
• Send patients evidence-based health support resources, such as stretching guides, light exercise videos, and meditation content.
• Participate in company training sessions and team check-ins.
• Maintain patient confidentiality in compliance with HIPAA and Flagler company policies.

Benefits

• Path toward a hybrid schedule as the clinical program grows and staffing expands.
• Opportunities for professional growth within a Series B technology-driven healthcare company.
• Direct, collaborative team culture that values precision, ownership, and patient outcomes.

What This Job Offers

• Education Level: No Education Listed