LVN)

PeopleOne Health•Boca Raton, FL

1d•$23 - $35

About The Position

PeopleOne Health is a provider of value-based primary care focused on preventive care, behavior change, improved health outcomes, and member satisfaction. The Licensed Practical Nurse (LPN) provides direct and indirect patient care under the direction of a licensed physician, advanced practice provider, or registered nurse, in accordance with state scope-of-practice regulations. The LPN supports primary care providers through clinical care, patient education, medication administration, specimen collection, care coordination, member support, and operational tasks that promote efficient workflows and a positive patient experience. The role supports members by explaining care options and available resources, conducting outreach, responding to inquiries, and helping members access cost-efficient care. It also supports front-office operations, including appointment scheduling, patient communications, records management, check-in and check-out, and prior authorization coordination. Clinical duties include patient intake, assisting with examinations and procedures, administering ordered medications and immunizations, collecting and processing specimens, performing point-of-care testing and delegated nursing tasks, triaging symptoms, preparing clinical spaces, and coordinating referrals and follow-up care. The LPN documents care and communications in the electronic medical record, processes messages and refill requests, supports care-gap closure and chronic disease and preventive-care outreach, and helps maintain clinical, safety, infection-control, and regulatory compliance. The position requires an active, unrestricted Florida LPN license, an accredited practical nursing program, current AHA-accredited BLS/AED certification, and specified clearances. Two to five years of outpatient, ambulatory, or primary care nursing experience is preferred; experience in value-based care, population health, or preventive medicine is also preferred. The role may involve travel to centers within the market and possible exposure to blood and body fluids, infectious diseases, and chemicals.

Requirements

Graduate of an accredited Practical Nursing Program.
Active, unrestricted Florida Licensed Practical Nurse (LPN) license.
Current Basic Life Support/AED certification from an AHA-accredited provider.
Maintain continuing education requirements established by the Florida Board of Nursing.
Obtain Child Clearance (Act 33), Criminal Clearance (Act 38), and FBI Clearance (Act 73).
Strong knowledge of primary care nursing and clinical workflows.
Excellent verbal and written communication skills.
Excellent interpersonal and customer-service skills.
Strong clinical judgment and ability to escalate concerns appropriately.
Excellent organizational skills and attention to detail.
Ability to multitask in a fast-paced ambulatory environment.
Proficiency with technology, including Zoom, Microsoft Office Suite, or related software.
Professionalism, compassion, respect, and discretion in all interactions.
Basic understanding of medical terminology, coding procedures, and clinical pharmacology.
Ability to maintain patient confidentiality.
Ability to constructively receive feedback from peers and leadership and direction from leadership.
Ability to work with diverse groups of people across ages, ethnicities, and life experiences.
Comfort working independently and as part of a team.
Dependability, flexibility, and initiative.
Ability to accept and adapt to change and willingness to learn new processes and workflows.
Ability to travel to centers within the market.

Nice To Haves

Two to five years of outpatient, ambulatory, or primary care nursing experience.
Experience in value-based care, population health, or preventive medicine.

Responsibilities

Maintain working knowledge of PeopleOne Health membership plans and how to access related information.
Guide members by providing information and education about care options and available resources.
Manage, conduct, and track outreach initiatives for the member population.
Answer inbound calls and online inquiries about services, claims, benefits, eligibility, provider searches, and other health-related questions; follow up to ensure member needs are met.
Use technology, data, and internal information to help employees obtain appropriate and cost-efficient care for disease and condition management.
Answer office calls, return messages, schedule patient appointments, and communicate with patients to confirm future appointments.
Scan and enter protected health information and other documents into patient charts; perform data entry and maintain patient records and files.
Ensure patients are active members through the member portal and obtain prior authorization for outgoing referrals when necessary.
Coordinate daily office activities; greet patients and manage appointment check-in and check-out.
Perform patient intake, including vital signs, medical history updates, medication reconciliation, and chief-complaint documentation.
Assist providers with patient examinations, procedures, and treatments.
Administer medications and immunizations by approved routes under provider orders and within state scope of practice.
Perform venipuncture and specimen collection and processing; prepare laboratory samples for transport or analysis.
Perform point-of-care and CLIA-waived testing in accordance with policy and competency validation.
Provide wound care and dressing changes; remove sutures and staples; perform ear irrigation, EKGs, nebulizer treatments, and other delegated nursing tasks within scope.
Triage patients and assess symptoms, escalating clinical concerns appropriately.
Prepare and stock examination rooms and procedural areas.
Follow infection-prevention and control standards, including proper biohazard handling.
Assist with medication inventory, vaccine management, and clinical supply monitoring.
Complete standing-order and protocol-based care activities as directed.
Coordinate referrals, diagnostic testing, and follow-up care as directed.
Assist with care-gap closure and quality-measure outreach, chronic disease management, and preventive-care outreach initiatives.
Document patient care, interventions, and communications accurately in the electronic medical record.
Process telephone encounters, refill requests, prior authorizations, and patient messages according to workflow.
Maintain confidentiality and HIPAA compliance in all patient interactions.
Participate in chart preparation and pre-visit planning.
Assist with clinical audits, compliance monitoring, and quality initiatives.
Maintain awareness of the Florida LPN scope of practice and work only within authorized limits.
Use daily, weekly, and monthly checklists to support clinical, regulatory, and safety compliance.
Participate in emergency preparedness drills and clinical competency validations.
Support infection control, OSHA, CLIA, and regulatory-readiness activities.
Travel to centers within the market as needed.
Perform additional responsibilities as assigned.