About The Position

STGi is seeking a Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN) to provide services at a Community Based Outpatient Clinic. The role provides a wide variety of clinical and administrative nursing care under the direction of the CBOC Clinic Manager, PACT Provider, and STGi Program Manager. The LPN/LVN supports patient care and clinic operations by performing nursing procedures, assisting the PACT team and other clinical staff, maintaining accurate patient records and clinic reminders, and helping ensure compliance with applicable standards and regulations. The position also supports patient education, appointment scheduling, follow-up care, privacy, safety, and ongoing performance improvement.

Responsibilities

  • Apply basic pharmacology knowledge and medication-administration techniques according to facility protocols and state regulations, as prescribed by the PACT Provider.
  • Work with the PACT team to check patients in and out.
  • Participate in staff meetings and PACT huddles.
  • Observe patients and report adverse reactions to medications or treatment, or changes in physical or mental condition.
  • Perform CPR and assist during respiratory and cardiac arrest procedures.
  • Perform nursing procedures, including dressing changes, suture removal, oxygen administration, wound irrigation, catheterization, injections, and venipunctures.
  • Prepare patients for laboratory procedures and examinations by providing information and instructions, and assist the Primary Care Provider and RN Care Manager upon request.
  • Set up and operate therapeutic and emergency equipment, including monitors, EKGs, oxygen, AEDs, and portable suction.
  • Maintain universal precautions and infection-control practices.
  • Assist support staff as needed.
  • Document pertinent patient information in medical records and VISTA to support quality care and continuity of care.
  • Help maintain the VISTA clinic reminder tracking system for enrolled patients and complete the VISTA Clinical Reminder Program as required by the site-specific VAMC.
  • Assist with scheduling initial and follow-up appointments in accordance with VA access standards and medical necessity.
  • Ensure patients are informed about their plan of care, including laboratory and diagnostic test results as needed.
  • Provide health education materials and resources to patients and families.
  • Participate in the ongoing Performance Improvement Program involving STGi, its subcontractors, and the VAMC.
  • Help ensure required reports are completed accurately.
  • Assist the CBOC Clinic Manager and staff in maintaining clinic compliance with applicable federal, state, local, JCAHO, OSHA, Veteran Affairs, STG VA Program, and subcontractor safety and operational standards and directives.
  • Assist the RN Care Manager with accurate and complete patient access and wait-time documentation.
  • Maintain confidentiality and support patients’ privacy, rights, and safety.
  • Apply basic customer-service techniques and concepts of cultural diversity and age-specific characteristics.
  • Document patient reminders, clinical reminders, and clinical interactions; close encounters; answer questions; and perform other duties needed to support beneficial visits, online activity, and PACT team training and support.
  • Make follow-up visits.
  • Provide general clerical and administrative coordination support for the unit.
  • Perform other work-related duties as assigned.
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