Medical Assistant (MA II) Gaston County/ Occ Med Gastonia FT

Advocate Health•Gastonia, NC

12d•$23 - $36

About The Position

The Medical Assistant (MA II) provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining training and competency for the specialty area. The role supports providers and patients through clinical rooming, procedures, laboratory services, medication administration, and related practice operations. The position is full-time, 40 hours per week, Monday through Friday, 7:30 a.m. to 4:30 p.m., with a one-hour lunch. The listed pay range is $22.90–$36.15. The Medical Assistant maintains a clean, stocked, and safe work area, communicates effectively with patients and teammates, and may assist with teammate training, onboarding, role-champion duties, or committee participation. The role requires age-appropriate care across the patient life span and the ability to assess and interpret information relevant to patients’ age-specific needs. Requirements vary by division. The Greater Charlotte requirements specify a high school diploma or GED, completion of an accredited Medical Assistant program or qualifying structured military clinical training or EMT background, current AHA BLS certification, an accepted CMA or RMA credential, successful completion of Atrium Health’s competency assessment, and successful completion of an approved primary-trainer program. The posting also lists division-specific education and credential requirements for IL/WI, Wake Forest, and Floyd & Navicent. Across the listed requirements, two years of clinical-practice experience as a Medical Assistant is required. Candidates must be able to perform routine and complex technical skills after competency is demonstrated, communicate and build professional rapport, use computers and electronic mail, and support a positive patient experience. The job involves frequent sitting, standing, walking, lifting, and other physical movements, including bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders. The employee must be able to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available. The role includes frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and requires protective clothing and equipment as needed. The employee operates equipment necessary to perform the job. Advocate Health offers a comprehensive Total Rewards package, including compensation and benefits programs. Eligibility for some programs may depend on FTE or employment status.

Requirements

High school diploma or GED.
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment and at least one other team member are expected when available.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and to wear protective clothing and equipment as needed.
Greater Charlotte: completion of an accredited Medical Assistant program, qualifying structured military clinical training documented per DD214 in lieu of a formal program, or EMT background.
IL/WI and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
Wake Forest: completion of an accredited Medical Assistant program or qualifying structured military clinical training documented per DD214 in lieu of a formal program, or EMT background.
Greater Charlotte: current American Heart Association BLS certification; recognized or certified CMA or RMA credential from an accepted national organization; successful completion of Atrium Health’s competency assessment; and completion of a system-approved program to become a primary trainer for new teammates.
IL/WI and Floyd & Navicent: AHA BLS for Healthcare Providers certification within 45 days unless the department leader determines it is not required; certified or registered CMA or RMA credential from an accepted organization.
Wake Forest: current AHA BLS certification; listed medical-assistant credential or organization recognition; successful completion of Atrium Health’s competency assessment; professional-practice advancement through a listed governance, safety, super-user, vaccine-coordinator, SPICE, or OSHA/IP role; and six points from the list of additional market responsibilities.
Wake Forest: PEARS may be required within one year in select areas.

Responsibilities

Provide patient care within the Medical Assistant scope of practice and follow policies, procedures, training, and competency standards for the specialty area.
Perform rooming and visit tasks, including obtaining vital signs, reconciling medications, collecting medical history, reviewing health maintenance and allergies, and conducting screenings.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture; collecting, labeling, and packing specimens; preparing lab orders and requisitions; tracking results; and performing point-of-care testing as ordered.
Complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely using the rights of medication administration.
Perform related duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are working and areas are stocked.
Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development across the life span.
May assist with training and onboarding teammates.
May serve as a role champion or participate on a committee.
Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

Paid Time Off programs
Medical, dental, vision, life, and short- and long-term disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Programs that invest in career development
Premium pay such as shift and on-call pay, based on teammate role
Incentive pay for select positions
Opportunity for annual increases based on performance