Medical Assistant II (MA II) MSK Orthopedics Albemarle FT

Advocate Health • Albemarle, NC

12d • $23 - $34

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports providers and patients through clinical rooming, procedures, laboratory tasks, medication administration, communication, and clinic operations. The position also helps maintain a clean, stocked, and functional clinical environment and may assist with training or serve as a role champion or committee member.

The Medical Assistant must provide age-appropriate care and understand growth and development across the lifespan, using patient-specific information to identify care needs in accordance with departmental policies and procedures. The position is full time, 40 hours per week, with a Monday–Friday schedule from 8 a.m. to 5 p.m. The listed pay range is $22.90–$34.35 per hour.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training, EMT training, or—in specified divisions—two years of verifiable full-time Medical Assistant experience within the last five years.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Current or timely-obtained American Heart Association Basic Life Support certification, according to the applicable division’s requirements.
• CMA or RMA certification or registration from an accepted national certifying organization, according to the applicable division’s requirements.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills and ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to perform the physical activities and meet the physical requirements described for the role, including lifting 35 pounds without assistance.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to operate equipment necessary to perform the job and to wear protective clothing and equipment as needed.
• Greater Charlotte: successful completion of Atrium Health’s competency assessment and a system-approved program to become a primary trainer for new teammates.
• Wake Forest: successful completion of Atrium Health’s competency assessment; professional practice advancement through a qualifying role or certification; and achievement of six points from the list of additional market responsibilities.

Nice To Haves

• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty area.
• Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and preparation, lab orders and requisitions, and result tracking.
• Perform point-of-care testing and CLIA-approved waived laboratory tests in accordance with orders and CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform additional duties as assigned, such as medication refills, insurance authorizations, regulatory logs, patient messaging, supply ordering, scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately and ensure equipment and supplies are functional and stocked.
• May assist with training and onboarding teammates, serve as a role champion, or participate on a committee.
• Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and potential annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED