Medical Assistant/ LPN

SouthCoast Health•Richmond Hill, GA

About The Position

Responsible for assisting providers with patient care, clerical, and organizational tasks. The role manages patient flow, appointment scheduling, and chart management, and provides patients with information about clinic services while conveying a positive image of the clinic. The position is primarily based in a clinical setting and requires maintaining patient confidentiality and demonstrating current competencies applicable to the role.

Requirements

For Medical Assistant applicants hired after September 1, 2008: high school graduation or equivalent.
For Medical Assistant applicants hired after September 1, 2008: graduation from an accredited medical assisting training program, military Medical Assistant experience (DD214), EMT-A, or paramedic qualification is required.
An exception to the Medical Assistant training requirement may be granted to an applicant without accredited training who has national certification in medical assisting and at least two years of medical assisting experience, following the specified evaluation and approvals.
For LPN applicants: graduation from an accredited practical/vocational nursing program.
Pass initial clinical skills competencies and initial and annual medication proficiency examinations with a score of 80% or better.
Maintain current BLS/CPR certification.
Knowledge of the health care field and medical terminology.
Skill in performing assistance tasks appropriately, communication, tact, customer service, and computer use.
Ability to act professionally with personnel, patients, and patients’ families; communicate clearly; learn and retain patient-care procedures; complete tasks as directed; show compassion; and handle multiple tasks flexibly.
Complete initial Hepatitis B screening and initial and annual TB screening/testing.
Maintain strict confidentiality of patient information and use or disclose it only to perform job responsibilities. Access to one’s own or family members’ medical records is prohibited unless related to job responsibilities.
Be able to perform essential job functions, unaided or with reasonable accommodation determined on a case-by-case basis.
Selected applicants are subject to pre-employment drug testing.

Responsibilities

Control patient flow in the clinic and coordinate with co-workers to ensure necessary clinical services are provided on the date of service, with an emphasis on patient satisfaction.
Prepare patient charts by reviewing and gathering relevant medical history, medications, lab results, imaging, and progress notes; ensure the EHR chart is complete before closing.
Prepare patients for examinations and special procedures; obtain and record vital signs and interview patients about current medical needs and relevant history.
Reconcile medications at every visit and document findings in medical records.
Perform clinical duties assigned by a nurse or provider and assist providers with examinations, treatments, tests, and procedures.
Manage outstanding EHR tasks, alerts, and pending patient-care actions accurately and promptly.
Respond promptly and courteously to patient inquiries and concerns about medical care and medication instructions, and handle prescription call-ins.
Schedule lab work and specialist visits, complete paperwork for billing, and complete provider orders promptly.
Verify and update patient data and assist patients with required paperwork.
Enter lab orders to avoid delays; process referrals, complete required follow-through, and maintain an updated referral report.
Administer medications after completing the initial and annual medication proficiency test, in accordance with medication administration policy.
Administer immunizations and injections after reviewing immunization records and schedules, potential allergic reactions, side effects, and treatments.
Perform venipunctures, capillary punctures, specimen collection, preparation and testing, and other requested lab functions.
Participate in code-team training and initiate appropriate emergency responses when codes are called, including CPR, airway management, medication administration, and fire evacuation coordination.
Participate in scheduled training, including HIPAA compliance, online learning modules, and classroom training.
Assist in other provider areas as assigned by the supervisor based on departmental staffing needs.
Report to work on a regular and consistent basis.