Medical Assistant-Lead

UT Health San Antonio•San Antonio, TX

About The Position

Under minimal supervision, the Medical Assistant-Lead coordinates the daily activities of Medical Assistants to support optimal clinical flow. The role interprets and explains policies, procedures, and practices; coaches Medical Assistant performance; and supports clinic staffing and clinicians. The Medical Assistant-Lead also contributes to effective clinical operations as part of the leadership team and performs Medical Assistant clinical and administrative duties.

Requirements

High school diploma.
Meet all training and competency requirements.
Communicate effectively, both verbally and in writing.
Demonstrate analytical thinking and use logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Knowledge of EPIC software.
Participate effectively as part of an interdisciplinary healthcare team.

Nice To Haves

May be required to serve as an EPIC super user.

Responsibilities

Coordinate the daily activities of Medical Assistants to ensure optimal clinical flow.
Interpret and provide instruction on policies, procedures, and practices.
Coach Medical Assistant performance.
Provide staffing schedules for the respective clinic and support staff and clinicians.
Coordinate scheduling of patient tests and ensure physician follow-up appointments are scheduled.
Provide in-service training, act as a preceptor, and coach and assist with Medical Assistant performance evaluations.
Participate with the leadership team to support effective clinical operations.
May document patient exams in the electronic health record, including exam components, diagnoses, treatment plans, orders, and medications.
Perform Point of Care Testing (POCT) and document and report clinical findings to the Registered Nurse in charge and/or Provider.
Demonstrate proficiency in all Medical Assistant clinical and administrative duties.
Meet all training and competency requirements.
Perform other duties as assigned.
Support the mission, vision, and patient promise in all interactions and participate as an integral part of the interdisciplinary healthcare team in providing high-quality care.