Medical Assistant-Lead

UT Health San Antonio•San Antonio, TX

About The Position

Under minimal supervision, the Medical Assistant-Lead coordinates daily Medical Assistant activities to support optimal clinical flow. The role interprets and provides instruction on policies, procedures, and practices, and coaches Medical Assistant performance. The position also supports clinic staffing and clinicians, coordinates patient testing and follow-up appointments, contributes to effective clinical operations, and may document patient examinations in the electronic health record. It performs point-of-care testing and reports clinical findings to the nurse in charge and/or provider.

Requirements

High school diploma.
Meet all training and competency requirements.
Effective written and verbal communication skills.
Analytical thinking and the ability to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Knowledge of EPIC software; may be required to serve as an EPIC super user.
Proficiency in Medical Assistant clinical and administrative duties.

Responsibilities

Meet all training and competency requirements.
Provide staffing schedules for the respective clinic and support staff and clinicians.
Coordinate scheduling of patient tests and ensure physician follow-up appointments are scheduled.
Provide in-service training, serve as a preceptor, and coach and assist with Medical Assistant performance evaluations.
Participate with the leadership team to support effective clinical operations.
May document patient examinations in the electronic health record, including exam components, diagnoses, treatment plans, orders, and medications.
Perform point-of-care testing, document results, and report clinical findings to the Registered Nurse in charge and/or Provider.
Demonstrate proficiency in all Medical Assistant clinical and administrative duties.
Perform other duties as assigned.
Support the mission, vision, and patient promise throughout interactions.
Communicate effectively in writing and verbally.
Analyze information and use logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Participate as an integral part of the interdisciplinary healthcare team in providing high-quality patient care.

Benefits

UT SELECT medical insurance, offered free for employees, with family coverage available through payroll deduction.
Group term life insurance and basic accidental death and dismemberment insurance provided at no cost, with options to purchase additional coverage.
Three dental insurance plan options.
Two vision plan options.
Disability insurance enrollment option.
Flexible spending accounts for qualifying dependent care or health care expenses.
Eligibility for the Teacher Retirement System or Optional Retirement Plan, plus voluntary retirement programs.
Paid time off of 128 to 208 hours annually based on years of service.
Extended Illness Bank accrual of 8 hours per month.
Paid family leave of up to 240 hours after six months of consecutive employment.
12 paid holidays each year.
Discounts on services, tickets, and gym membership.