Medical Assistant III Gastroenterology

Corewell Health•Royal Oak, MI
•Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Gastroenterology clinic in Royal Oak, Michigan. Under management and physician leadership, this role performs and oversees clinical activities that support patient flow and the delivery of primary and preventive health care. Duties include performing technical procedures, laboratory protocols, and other clinically oriented activities under provider direction, while supporting efficient clinic operations and Corewell Health’s “Service First” philosophy. The Medical Assistant III assists physicians and other providers with primary health care and patient care management, collaborates with clerical staff to optimize clinic operations and patient flow, and interacts with outside health care facilities and agencies regarding patient care and insurance. The role maintains current competencies and may explain processes and workflows to leadership and accreditation bodies. It also provides front-office coverage and coverage in other departments or locations as needed. At least two additional responsibilities must be formally assigned as primary duties, each accounting for at least 20% of dedicated time. Options include identifying and conducting outreach for primary-care gaps in care and preparing charts; supporting a residency clinic; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multisite/flexible float-pool assignment. This is a full-time, onsite role with a 40-hour Monday–Friday schedule, 8:00 a.m.–4:30 p.m. Corewell Health offers a $1,000 sign-on bonus to external applicants. The organization describes a comprehensive benefits package, an on-demand pay program, discounts, optional identity-theft protection and home and auto insurance, and traditional and Roth retirement options with a service contribution and matching savings. Benefit eligibility depends on employment type and status.

Requirements

  • High school diploma or equivalent.
  • Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
  • At least 1 year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and 6 months of medical assistant experience; or completion of a Corewell Health medical assistant apprenticeship program.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within 30 days of hire.
  • Within 90 days, one of the following medical assistant credentials: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Michigan Practical Nursing (LPN) license upon hire.

Responsibilities

  • Assist physicians and other providers with primary health care and patient care management.
  • Maintain patient flow and support delivery of primary and preventive health care.
  • Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
  • Support efficient clinic operations and assist management with office efficiencies in accordance with policies and procedures.
  • Collaborate with clerical staff to optimize operations and patient flow.
  • Interact with outside health care facilities and agencies regarding patient care and insurance.
  • Maintain current competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
  • Perform front-office duties to provide coverage as needed.
  • Provide coverage in other departments or locations as needed.
  • Demonstrate excellent customer service and support patient- and family-centered care.
  • Perform at least two formally assigned additional responsibilities as primary duties, with each taking at least 20% of dedicated time; options include primary-care gap identification and outreach/chart preparation, residency clinic duties, high-level disinfection, new-hire precepting, special programs or grants, care management, qualified language interpretation, EPIC or competency super-user duties, advanced provider support, or multisite/flexible float-pool assignment.

Benefits

  • $1,000 sign-on bonus for external applicants.
  • Comprehensive benefits package; eligibility depends on employment type and status.
  • On-demand pay program powered by Payactiv.
  • Discounts on restaurants, phone plans, spas, and other offerings.
  • Optional identity-theft protection and home and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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