Medical Assistant III Gastroenterology

Corewell Health • Royal Oak, MI

4d

About The Position

Corewell Health is hiring a Medical Assistant III for its Gastroenterology department at the Royal Oak Professional Services location. Under management and physician leadership, the role performs and oversees clinical activities, supports patient flow and the delivery of primary and preventive health care, and carries out technical procedures, lab protocols, and other clinical activities under provider direction. The position supports office efficiency and operations, assists physicians and other clinic staff, provides patient care management, and collaborates with clerical staff to optimize patient flow. It also interacts with outside healthcare facilities and agencies regarding patient care and insurance, maintains current competencies, and may perform front-office duties or provide coverage in other departments or locations as needed.

The Medical Assistant III is formally assigned two additional responsibilities as part of primary duties, each requiring at least 20% of dedicated time. These may include identifying and addressing primary-care gaps in care; a residency clinic role; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multi-site/flexible float-pool assignment. The role emphasizes excellent customer service and patient- and family-centered care.

The position is full-time, day shift, scheduled for 40 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m. Corewell Health offers a $1,000 sign-on bonus to external applicants.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited Medical Assistant program, including a clinical rotation, or equivalent experience.
• At least 1 year (12 months) of Medical Assistant experience; alternatively, completion of the Corewell Health Medical Assistant internship and 6 months of MA experience, or completion of the Corewell Health MA apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• Within 90 days, obtain one of the listed credentials: Certified Medical Assistant (AAMA), Registered Medical Assistant (AMT), Medical Assistant (ARMA), Certified Medical Assistant (NCCT), Certified Clinical Medical Assistant (NHA), or Certified Medical Assistant (NAHP). A Michigan Practical Nursing (LPN) license upon hire is also listed as an option.

Responsibilities

• Maintain patient flow and support the delivery of primary and preventive health care.
• Perform technical procedures, lab protocols, and clinically oriented activities under physician/provider direction.
• Assist management in achieving office efficiencies and ensure efficient operations in accordance with policies and procedures.
• Support physicians, clinic staff, and management while promoting customer satisfaction and the Service First philosophy.
• Assist physicians/providers with primary healthcare and patient care management.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties and provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as part of primary duties, each taking at least 20% of dedicated time; examples include gap-in-care work, residency clinic duties, high-level disinfection, new-hire precepting, special programs or grants, care management, language interpretation, EPIC or competency super-user duties, advanced provider support, or multi-site/flexible float-pool assignment.

Benefits

• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED