Medical Assistant III Ambulatory Float Pool

Corewell Health • Southfield, MI

1d • Onsite

About The Position

Corewell Health’s Medical Assistant III works under the direction of management and physician leadership to support clinical activities in outpatient clinics. The role helps maintain patient flow and supports the delivery of primary and preventive health care by performing technical procedures, laboratory protocols, and other clinically oriented activities under physician or provider direction. The Medical Assistant III also assists with office efficiency and operations, supports physicians, clinic staff, and management, and promotes customer satisfaction through Corewell Health’s “Service First” philosophy.

The position assists physicians and providers with primary health care and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies on patient care and insurance matters. It maintains current competencies and may explain processes and workflows to leadership and accreditation bodies. Front-office coverage and coverage at other departments or locations may be required. The role supports patient- and family-centered care and is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated work time. Possible assignments include identifying primary-care gaps in care and conducting outreach or chart preparation; residency clinic duties; high-level disinfection; precepting new hires; participating in or leading special programs, grants, or process-improvement initiatives; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support; and multi-site or flexible float-pool assignments.

The position is full-time, based at Corewell Health Southfield Center, and works a variable day schedule within 6 a.m. to 6 p.m., Monday through Friday. Weekly scheduled hours are 40. Weekend work is not scheduled.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of a Corewell Health medical assistant internship plus 6 months of medical assistant experience, or completion of the Corewell Health medical assistant apprenticeship program.
• At least 2 years of medical assistant experience is listed as preferred.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• Obtain one of the listed medical assistant certifications within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP). An LPN license from the State of Michigan is also listed as an accepted credential, required upon hire.
• Team members with other certifications and hire dates before November 1, 2025 may qualify under the stated exception.

Nice To Haves

• At least 2 years of medical assistant experience.

Responsibilities

• Maintain patient flow and assist with the delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and supporting efficient operations.
• Support physicians, clinic staff, and management while promoting customer satisfaction and the “Service First” philosophy.
• Assist physicians and providers with primary health care and patient care management.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties and provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as primary duties, each requiring at least 20% or more of dedicated time.

Benefits

• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED