Medical Assistant III Peds Urology

Corewell Health • Royal Oak, MI

2d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its pediatric urology outpatient clinic in Royal Oak, Michigan. Under management and physician leadership, this role performs and oversees clinical activities that support the delivery of primary and preventive health care. The Medical Assistant III helps maintain patient flow, performs technical procedures and lab protocols under provider direction, and supports efficient clinic operations in keeping with established policies and the “Service First” philosophy.

The position assists physicians and other providers with primary health care and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. It also requires maintaining current competencies and being able to discuss processes and workflows with leadership and accreditation bodies. Front-office coverage and coverage in other departments or locations may be needed.

The Medical Assistant III is formally assigned two additional responsibilities as primary duties, each accounting for at least 20% of dedicated time. Options include identifying primary-care gaps in care and performing outreach and chart preparation; a residency clinic role; high-level disinfection; serving as a designated new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemo scheduling; or a multi-site/flexible float-pool assignment.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience.
• At least 1 year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and 6 months of medical assistant experience; or completion of a Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP); or a Michigan Practical Nursing (LPN) license upon hire.

Responsibilities

• Support patient flow and the delivery of primary and preventive health care.
• Perform technical procedures, lab protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and following policies and procedures.
• Support physicians, clinic staff, and management in promoting customer satisfaction and the “Service First” philosophy.
• Assist physicians and providers with primary healthcare and patient care management.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as primary duties, each accounting for at least 20% of dedicated time.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED