Medical Assistant III Pediatrics

Corewell Health • Troy, MI

1d • Onsite

About The Position

The Medical Assistant III Pediatrics role supports clinical activities in an outpatient pediatric specialty clinic under the direction of management and physician leadership. The position helps maintain patient flow and supports primary and preventive healthcare through technical procedures, laboratory protocols, and other clinically oriented activities performed under physician or provider direction. The Medical Assistant III also assists management with office efficiency and operations while supporting physicians, clinic staff, and management in keeping with Corewell Health’s “Service First” philosophy.

The role assists physicians and providers with primary healthcare and patient care management, collaborates with clerical staff to optimize operations and patient flow, and coordinates with outside healthcare facilities and agencies regarding patient care and insurance. The Medical Assistant III maintains current competencies and may need to explain processes and workflows to leadership and accreditation bodies. Front-office coverage and coverage at other departments or locations may also be required.

As part of their primary duties, the employee is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. Options include identifying and following up on primary care gaps in care; residency clinic work; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or other competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multi-site/flexible float-pool assignment.

The position is full-time, with 40 scheduled hours per week. The shift is days, hours are variable, and the listed workdays are Monday through Friday. The primary location is the Troy Professional Office Building in Troy, Michigan.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience.
• One year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and six months of medical assistant experience; or completion of a Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Licensed Practical Nurse (LPN) license upon hire.

Responsibilities

• Maintain patient flow and support the delivery of primary and preventive healthcare.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist physicians and providers with primary healthcare and patient care management.
• Support management in achieving office efficiencies and ensuring efficient operations.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities, each representing at least 20% of dedicated time, from the options listed in the job description.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED