Medical Assistant II Physician Practice

Franciscan Alliance, Inc.•Dyer, IN

About The Position

The Medical Assistant II supports providers and staff in a busy outpatient physician practice by coordinating patient care, scheduling appointments, carrying out physician orders for laboratory testing, documenting information in the electronic medical record (EMR), and serving as a liaison among patients, coworkers, and providers. The role provides direct patient care, supports patient flow, and contributes to compassionate, patient-centered care. Clinical duties include rooming patients, taking vital signs and medical histories, performing manual blood pressure readings, pulse oximetry, EKG placement, phlebotomy, and point-of-care testing, and administering vaccines, injections, and medications as directed. The Medical Assistant also assists with medication reconciliation, referrals, prior authorizations, prescription refill requests, and other follow-up activities. The position requires a high school diploma or GED and completion of a medical assisting program, or five years of medical assistant experience in lieu of the program. Basic Life Support certification from the American Heart Association is required within 90 days of hire. One of the specified medical assistant certifications must be obtained within six months of hire. Travel is never or rarely required. A sign-on bonus may be available; eligibility should be discussed with a Talent Acquisition Advisor.

Requirements

High school diploma or GED.
Completion of a medical assisting program, or five years of medical assistant experience in lieu of the program.
Basic Life Support certification through the American Heart Association within 90 days of hire.
Obtain one of the listed medical assistant certifications within six months of hire: RMA through American Allied Health, CMA through AAMA, RMA through AMT, RMA through the American Registry of Medical Assistants, NRCMA through NAHP, NCMA through NCCT, CCMA through NHA, or CCMA through NPS.
Medical Assistant experience.
Maintain a personal stethoscope.
Demonstrate commitment to compassionate, patient-centered care.
Demonstrate critical thinking, organizational, and multitasking skills in a fast-paced clinical environment.

Nice To Haves

Outpatient clinic experience.
Proficiency in manual vital signs, EKG placement, and phlebotomy.

Responsibilities

Provide direct patient care in an outpatient clinic, including patient rooming and supporting efficient patient flow.
Obtain vital signs and document patient medical histories.
Perform manual blood pressure readings, pulse oximetry, EKG placement, phlebotomy, and point-of-care testing.
Administer vaccines, injections, and medications as directed.
Coordinate patient care through medication reconciliation, referrals, prior authorizations, prescription refill requests, and follow-up activities.
Carry out physician orders for laboratory testing and schedule appointments.
Accurately document patient information in the electronic medical record and support continuity of care.
Communicate with patients, families, providers, and healthcare team members while providing customer service.
Serve as a liaison between patients, coworkers, and providers.