Medical Assistant II Physician Practice

Franciscan Alliance•Dyer, IN

6d•Onsite

About The Position

The Medical Assistant II supports providers and staff across multiple clinics by coordinating patient care, scheduling appointments, carrying out physician orders for laboratory testing, entering information into the electronic medical record, and serving as a liaison among patients, coworkers, and providers. The role provides direct patient care in a busy outpatient clinic and supports efficient patient flow and continuity of care. Clinical duties include rooming patients, obtaining vital signs, documenting medical histories, performing manual blood pressure readings, pulse oximetry, EKG placement, phlebotomy, point-of-care testing, and administering vaccines, injections, and medications as directed. The Medical Assistant also assists with medication reconciliation, referrals, prior authorizations, prescription refill requests, and other follow-up activities. The role requires effective communication, customer service, critical thinking, organization, and multitasking in a fast-paced clinical environment. A personal stethoscope is required, along with a commitment to compassionate, patient-centered care. Travel is never or rarely required. A sign-on bonus may be available; eligibility should be discussed with a Talent Acquisition Advisor.

Requirements

High school diploma or GED.
Completion of a Medical Assisting program; alternatively, five years of medical assistant experience is required.
Basic Life Support (BLS) through the American Heart Association, to be obtained within 90 days of hire.
One of the listed medical assistant certifications must be obtained within six months of hire: RMA (American Allied Health), CMA (AAMA), RMA (AMT), RMA (American Registry of Medical Assistants), NRCMA (NAHP), NCMA (NCCT), CCMA (NHA), or CCMA (NPS).
Medical Assistant experience is required.
Must maintain a personal stethoscope.
Commitment to compassionate, patient-centered care.

Nice To Haves

Outpatient clinic experience preferred.
Proficiency in manual vital signs, EKG placement, and phlebotomy preferred.

Responsibilities

Provide direct patient care in an outpatient clinic, including patient rooming, obtaining vital signs, and documenting medical histories.
Support efficient patient flow.
Perform manual blood pressure readings, pulse oximetry, EKG placement, phlebotomy, and point-of-care testing.
Administer vaccines, injections, and medications as directed.
Coordinate patient care, including medication reconciliation, referrals, prior authorizations, prescription refill requests, and follow-up activities.
Use the electronic medical record to document patient information accurately and maintain continuity of care.
Schedule appointments and execute physician orders for laboratory testing.
Communicate with patients, families, providers, and healthcare team members and serve as a liaison among them.
Provide exceptional customer service.