Medical Assistant II- Urgent Care

IU Health • Greenwood, IN

1d • Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant performs direct patient care and clinical support in accordance with organizational standards. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, general laboratory work is performed, and patients are instructed about procedures, treatments, and care needs. It also ensures medical orders and referrals are carried out accurately and promptly.

The position includes registration and scheduling, maintaining electronic medical record (EMR) files, and general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant is also expected to precept current Medical Assistant team members or externs when requested by leadership.

The schedule is full-time, daytime, Monday through Friday from 8 a.m. to 8 p.m. and Saturday through Sunday from 8 a.m. to 6 p.m. The work location is 996 South State Road 135, Greenwood, Indiana.

Requirements

• AHA Basic Life Support certification for healthcare workers is required.
• Current medical assisting certification is required from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• High school diploma or equivalent is required.
• Knowledge of OSHA, CLIA, and ADA is required.
• Knowledge of ICD-10 and CPT coding is required.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Nice To Haves

• Graduation from a Medical Assistant program is preferred.
• TB validation (to administer or read), or obtaining validation within six months of hire, is preferred.
• Other advanced life support certifications may be required depending on unit or department specialty and patient care policies.

Responsibilities

• Room patients and prepare them for provider visits, including obtaining and documenting vital signs.
• Perform point-of-care testing according to established protocols and provider orders.
• Document patient information accurately and support efficient clinical workflow.
• Perform direct patient care and clinical duties under the supervision of the designated supervisor and assigned physician.
• Ensure ordered procedures and treatments are complete and patient flow is smooth.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling according to organizational and departmental procedures.
• Maintain EMR files and perform general front-office functions as needed.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

• 401(k) retirement savings with employer match.
• Tuition reimbursement.
• Student loan forgiveness through a government program for qualifying participants who meet applicable time and qualification requirements.
• Employee Assistance Program with counseling at no cost.
• Healthy Results wellness program, with participation points contributing to a biweekly financial incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED