Medical Assistant II
About The Position
The Medical Assistant II supports clinical operations at the outpatient center and may work within one or multiple divisions. Depending on location, the role includes phlebotomy and specimen processing, administering medications and injections, performing ECGs and supporting Holter monitoring, and maintaining the ECG and Holter program for a specific location. The Medical Assistant works with other staff to support clinic flow, responds appropriately to emergencies, and documents patient data and changes in the Electronic Medical Record. The role also supports patient intake and clinic administration, including obtaining measurements and histories, scheduling visits, and basic check-in and check-out activities. The Medical Assistant stocks and maintains the clinic and orders supplies as needed. Depending on responsibilities and location, the role requires knowledge of chemical disinfection, high-level disinfection, and sterilization protocols, and may include directing high-level disinfection scope cleaning. Required trainings and education include Healthcare Provider CPR, and other duties may be assigned.
Requirements
- High school diploma or GED.
- Successful completion of a formal Medical Assistant program.
- At least 3 years of relevant clinical experience.
- Basic Life Support certification from the American Heart Association.
- Excellent communication and listening skills.
- Interpersonal skills sufficient to work effectively with pediatric patients, families, physicians, nursing staff, and other allied health and medical center personnel.
Nice To Haves
- Certified Medical Assistant (CMA) credential from AAMA or Registered Medical Assistant (RMA) credential.
- Some college.
Responsibilities
- Depending on location, perform phlebotomy and specimen processing as directed by a delegating provider.
- Administer medications and treatments, including intramuscular and subcutaneous injections, intradermal skin testing, topical medications, ophthalmic drops, and nasal spray.
- Depending on location, perform ECGs, place Holter monitors, and download telemetry data; manage the ECG and Holter program for a specific location.
- Work with other staff to maximize clinic flow.
- Intervene appropriately in emergency situations.
- Document data and changes in the Electronic Medical Record.
- Provide assistance or backup support for administrative tasks, including scheduling patient visits and basic check-in and check-out activities.
- Obtain measurements, patient history, and other intake information.
- Stock and maintain the clinic area and order supplies as needed.
- Demonstrate knowledge of and competency with applicable chemical disinfection, high-level disinfection, and sterilization protocols.
- Depending on location, direct high-level disinfection scope cleaning in accordance with defined processes.
- Complete required trainings and education, including Healthcare Provider CPR.
- Perform other job functions as assigned.
Benefits
- Medical, dental, and vision insurance for eligible employees.
- Employer-paid group term life and disability insurance.
- Employer contribution toward a Health Savings Account.
- Flexible Spending Accounts.
- Paid Time Off (PTO) and paid holidays.
- Paid parental leave.
- 403(b) retirement plan with a 5% employer match.
- Supplemental life, AD&D, and disability coverage.
- Critical illness, accident, and hospital indemnity coverage.
- Tuition assistance.
- Student loan servicing and support.
- Adoption benefits.
- Backup childcare and eldercare.
- Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
- Discount on services at Lurie Children’s facilities.
- Discount purchasing program.
- Some hourly employees may receive differentials.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
