Medical Assistant II (Float)

Pediatric Associates Family of Companies•Lakeland, FL

13d•Onsite

About The Position

Pediatric Associates is seeking a Medical Assistant II (Float) to provide quality, team-based patient care under the direct supervision of a clinician. The role performs clinical and administrative functions that promote health and wellness in a safe, friendly environment and supports clinician and care-management teams in chronic disease management, examinations, and treatment for pediatric patients. Specialty training may apply. The position floats between designated office locations in Winter Haven and Lakeland, Florida, with 15%–20% travel to other office locations as needed; travel reimbursement is provided according to company policy. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and every other Saturday, 8:00 a.m. to 12:00 p.m. The employee may be asked to assist with PML coverage until 7:00 p.m. when needed to cover call-outs. A $3,000 sign-on bonus is offered. The Medical Assistant maintains a welcoming patient experience and a safe, clean, properly supplied care environment. Duties include collecting and documenting intake information; preparing patients for examinations; assisting clinicians with screenings, procedures, and emergency response; reconciling and administering vaccines and medications; completing patient follow-up and administrative tasks; and collecting and processing laboratory samples. The role must follow organizational information-security policies and protect sensitive information, including ePHI and PHI, in accordance with applicable policies and regulations. This is a direct-patient-care role performed indoors and may involve noise, hazards, and temperature extremes, along with the physical activities and capabilities listed in the posting.

Requirements

High school diploma or equivalent.
MA diploma or certification, or a minimum of three years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification.
Current, valid driver's license.
Excellent interpersonal, organizational, and customer-service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment and plan, prioritize, and organize work.
Knowledge of basic medical terminology, immunization, and medical safety practices and standards.
Clear written and verbal communication skills.
Critical-thinking skills, including in emergency situations.
Proficiency with electronic health-record systems.
Ability to perform the physical and sensory requirements listed in the posting, including lifting or carrying 20 pounds or less, pushing or pulling 41–200 pounds, and wearing personal protective equipment.

Nice To Haves

At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.

Responsibilities

Maintain a high-quality patient experience; welcome patients; and ensure a safe patient environment, clean office and examination rooms, and appropriate supplies and equipment in accordance with infection-control policies and procedures.
Collect and document patient intake vital signs, including height, weight, temperature, blood pressure, pulse, and respiration rate; repeat measurements and notify the clinician of abnormal findings.
Interview patients in an age-appropriate manner and document chief complaint, medications, allergies and reactions, histories, barriers to care, and home status in the medical record.
Obtain medical records, consultation notes, hospital or emergency-department discharge records, diagnostic results, and laboratory results for clinician review and follow-up as needed.
Prepare patients for clinician examinations and ensure clinician orders are performed and accurately documented.
Under clinician supervision, assist with or perform age-appropriate vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
Reconcile and document vaccines and medications with the patient and state registry; provide vaccine information statements and educate patients or parents before vaccine and medication administration.
Follow vaccine cold-chain management procedures for handling, storage, preparation, and administration, and report vaccine excursions.
Use proper patient identifiers and buddy-process validation; administer vaccines and medications, including intramuscular, intradermal, and subcutaneous injections, and conduct post-administration observation.
Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing information to clinicians, obtaining medication preauthorization, and assisting with referrals and patient forms.
Arrange home or hospital care, procedures, and follow-up appointments as needed.
Perform phlebotomy and collect, process, document, and report laboratory samples according to policy.
Meet best-practice standards, quality measures, and key performance indicators for the patient-centered medical home team.
Protect sensitive information, including ePHI and PHI, in accordance with organizational policies and applicable regulations.
Perform other duties as assigned.