The Medical Assistant II-Float is designated to float to clinics and departments based on the Medical Assistant’s competency level. The role provides clinical expertise and functional direction to team members to support continuity of patient services, and serves as an expert resource and mentor within the service area. The Medical Assistant works closely with the manager to plan, implement, and facilitate work activities that accomplish the area’s goals and objectives. Appropriate competency and cross-training must be completed to float to designated clinics and departments. Depending on the size of the assigned area, the role performs a wide variety of activities that may include direct patient care, administrative work, and laboratory functions. Direct patient care may involve patients of all ages, in person and over the phone, and may include assessment, planning, intervention, and evaluation tasks. Patient care is provided under the direct supervision of a physician and/or mid-level provider. The Medical Assistant may also perform reception activities, greet and assist patients and visitors, and help complete the business side of a patient visit. The position requires driving to other HSHS clinics in the region as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree