Medical Assistant II-Float

IU Health • Lafayette, IN

8d • Onsite

About The Position

This full-time Medical Assistant II-Float position supports clinics throughout IU Health’s West Region. The primary training location is Greenbush, and coverage includes multiple regional clinics, with the greatest need in Lafayette. Travel to regional clinic locations may be required, including Lafayette, Monticello, Otterbein, Tipton, and surrounding communities. Assignments take employee location and willingness to travel into consideration.

The role performs duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician, in accordance with organizational standards. The Medical Assistant supports patient flow, completes ordered procedures and treatments, performs general laboratory work, instructs patients about procedures and treatments, and ensures medical orders and referrals are carried out accurately and promptly. The role also performs registration and scheduling, maintains EMR files, and handles general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The position may be asked by leadership to precept current MA team members or MA Externs.

The work is approximately 80% patient care and 20% administrative, in a fast-paced clinical setting where appointments are generally scheduled every 30 minutes. Float Pool MAs are cross-trained to support multiple specialties, clinic locations, and workflows. The position may suit someone who enjoys variety and changing environments. The schedule is typically Monday through Friday, 8:00 AM to 5:00 PM; occasional shifts may vary to 7:00 AM–5:00 PM or 8:00 AM–6:00 PM. Weekends and holidays are not required.

Requirements

• Medical Assistant certification is required from one or more of the listed organizations: American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required; other advanced life support certifications may be required depending on unit or department specialty.
• High school diploma or equivalent is required.
• Graduation from a Medical Assistant program is required.
• Knowledge of OSHA, CLIA, and ADA is required.
• Knowledge of ICD-10 and CPT coding is required.
• Knowledge of standard laboratory and medical procedures is required.
• Knowledge of insurance plans and third-party payers is required.
• Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills are required.
• Flexibility, adaptability, and communication skills are required.
• Ability to learn multiple workflows and provide support across various clinic settings is required.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Nice To Haves

• TB validation to administer or read, or the ability to obtain validation within six months of hire.
• Interest in future healthcare education, including nursing school.

Responsibilities

• Room patients and obtain vital signs and health histories.
• Assist with patient intake and registration.
• Perform point-of-care testing and general laboratory work.
• Support providers during patient visits and provide clinical direction as assigned.
• Review discharge instructions and follow-up care plans with patients.
• Adapt to different clinic workflows and specialties while maintaining patient care.
• Assure completeness of ordered procedures and treatments and support smooth patient flow.
• Instruct patients concerning procedures, treatments, and care needs.
• Ensure medical orders and referrals are completed accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EMR files and perform general front-office functions as needed.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept MA team members or MA Externs when requested by leadership.
• Travel to regional clinic locations as needed.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Student loan forgiveness eligibility.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Supportive team environment.
• Exposure to multiple specialties and areas of healthcare.
• Opportunities for growth as a superuser, preceptor, or team resource.
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED