Medical Assistant II

Mass General Brigham • Waltham, MA

1d • $23 - $25 • Onsite

About The Position

The Medical Assistant II supports healthcare providers and helps create a positive, comfortable experience for patients. Working closely with physicians, nurse practitioners, and nursing staff, this role helps deliver efficient, compassionate care through patient intake, collection of health information and vital signs, exam-room preparation, documentation, specimen support, office duties, and coordination with other departments. The position involves hands-on patient interaction and contributes to a clean, safe, organized clinical environment and positive patient experience.

Requirements

• High school diploma or equivalent required.
• Direct medical assistant experience or medical-field work: 1–2 years required.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, and collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency with electronic health record systems and medical office software.
• Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to manage one's own time and the time of others.

Nice To Haves

• Associate's degree in Medical Assisting preferred.
• Basic Life Support (BLS) certification preferred.
• National Certified Medical Assistant certification preferred.

Responsibilities

• Welcome, interview, and assist patients while collecting vital signs and health information.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Accurately document patient information, medical histories, and test results.
• Support laboratory specimen collection and preparation.
• Assist with office duties, patient communication, and coordination with other departments.
• Maintain a clean, safe, and organized clinical environment.
• Collaborate with the care team to provide excellent patient service.

Benefits

• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED